Responsibilities

• Shape, lead, and activate patient-focused programs across the drug development and commercialization lifecycle
• Partner closely with clients, internal teams, and advocacy communities to design work that drives measurable impact
• Serve as the strategic lead on patient initiatives across multiple accounts, guiding teams on embedding patient perspectives into research, content, scientific exchange, and engagement programs
• Translate complex scientific, behavioral, and qualitative insights into actionable recommendations that inform brand strategy, communications, and activation plans
• Lead co-creation activities, advisory boards, journey mapping, ambassador initiatives, insight development, and patient education programs
• Collaborate across medical, strategy, creative, research, and account teams to deliver high-quality, integrated work
• Build trusted relationships with patients, caregivers, advocates, and clinical experts to ensure relevance and authenticity in recommendations
• Strategic Leadership: serve as the primary point of contact for patient-focused strategy, providing clear guidance, recommendations, and solutions that advance client goals

Requirements

• Bachelor’s degree required, advanced degree in public health, psychology, behavioral science, biomedical sciences, communications, or related field preferred
• 7–10 years of experience in patient engagement, insights, health communications, or related strategic roles within life sciences, agency, pharma, biotech, or advocacy
• Proven experience leading multi-stakeholder programs that incorporate patient perspectives into medical affairs, commercial strategy, or clinical development
• Strong understanding of the drug development lifecycle and the role of patient insights in shaping strategy
• Ability to synthesize scientific, qualitative, and behavioral insights into clear, actionable strategic recommendations
• Knowledge of how to thoughtfully, compliantly, and responsibly leverage AI tools to strengthen insights, accelerate workflows, and enhance the quality of patient-focused deliverables
• Exceptional client presence, communication, storytelling, and facilitation skills
• Comfort working with patients, caregivers, and advocacy groups in sensitive, compliant, and ethical ways

Benefits

• Health benefits – medical, dental, vision
• Generous parental leave benefit
• 401(k) plan and company match
• Work-life balance and flexibility
• Flexible time off policy for rest and relaxation
• Volunteer time off for community involvement
• Virtual workout classes
• Discounts on tickets, events, hotels, childcare, groceries, etc.