Responsibilities

• Support the evolution and execution of patient experience and access marketing strategies that improve journey clarity, speed to therapy, and ongoing engagement.
• Identify points of friction across the patient journey and partner cross-functionally to help develop scalable, compliant solutions.
• Contribute strategic input to ensure MPS offerings are positioned to meet evolving patient and provider needs.
• Partner with Brand and Omnichannel teams to advance coordinated engagement strategies that support a seamless experience across HCP, caregiver, and patient touchpoints.
• Help ensure consistent, patient-centered messaging across digital, personal, and field channels.
• Support performance measurement and optimization efforts to strengthen engagement and persistence.
• Collaborate with Market Access and Field teams to understand reimbursement dynamics and affordability challenges impacting the patient journey.
• Support the development of educational tools and resources that increase awareness and appropriate utilization of MPS services.
• Serve as a key patient access and experience collaborator across Brand, Sales, Training, Market Access, Legal, Regulatory, and Compliance.
• Contribute to integrated planning to ensure patient experience considerations are embedded within broader commercial initiatives.
• Oversee the development of patient access and experience materials, ensuring strategic alignment and compliance.
• Guide materials through the promotional review process and partner with agencies to ensure high-quality, timely execution.
• Leverage patient, HCP, and field insights to inform journey enhancements and communication refinements.
• Support a culture of continuous improvement focused on elevating the patient experience and reducing barriers to care.

Requirements

• 12-15 years of pharmaceutical experience with a minimum of 8 years of relevant experience in pharmaceutical marketing, patient access, or related roles, preferably within specialty care.
• Demonstrated experience supporting or working within a Patient Support Program (PSP).
• Experience contributing to integrated or omnichannel marketing initiatives is preferred; strong interest and aptitude for learning omnichannel strategy required.
• Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent interpersonal and communication skills; able to work collaboratively across matrixed teams.
• Demonstrated ability to proactively partner cross-functionally and drive alignment across stakeholders.
• Robust knowledge of compliance principles and regulatory standards relevant to pharmaceutical marketing.
• Knowledge of the promotional regulatory review process and how to navigate it.
• Strong acumen of the payer landscape and understanding of how oral products are covered.
• Passion for improving patient access and support throughout the treatment journey.
• Willingness to travel up to 30%.
• Bachelor’s degree required (BA or BS); concentration in Marketing, Business, Life Sciences, or related field preferred.

Preferred

• MBA or advanced degree preferred.
• Experience in specialty products a plus.

Benefits

• Full-time employees receive equity, which reinforces our ownership culture and offers meaningful opportunity for our employees to share in the success they help create.
• Full-time employees are also eligible for comprehensive benefits, including flexible paid time off, medical, dental, vision and life/disability insurance, and 401(k) offerings (i.e., traditional, Roth, and employer match).
• we offer additional voluntary benefits like supplemental life insurance, legal services, and other offerings.
• Mental health benefits through our Employee Assistance Program for employees and their family.
• Company provides other benefits in accordance with applicable federal, state, and local laws.