Responsibilities

• Serve as a strategic thought partner to the Vice President of Membership & Components on recruitment initiatives and long-term membership growth goals.
• Develop and implement strategies to achieve net membership growth, high retention rates, and long-term financial sustainability.
• Build and manage a robust prospect pipeline using market intelligence, cross-functional collaboration, and direct outreach.
• Create and implement innovative annual recruitment campaigns to meet and exceed membership targets.
• Assess and recommend opportunities based on markets and trends to strengthen and expand membership.
• Support the integration of the membership value proposition into organizational strategic planning.
• Define, evaluate, and enhance member value propositions, including benefits, services, and engagement models.
• Lead and support initiatives that drive member engagement across programs, services, and organizational priorities, ensuring alignment with broader business goals.
• Guide and support efforts to partner with internal stakeholders to optimize member recognition programs and elevate the overall member experience.
• Facilitate collaboration to advance member engagement in advocacy, programs, and key organizational initiatives.

Requirements

• Bachelor’s Degree required.
• Master’s in Business Administration, Management or Marketing preferred.
• 10 years of experience in membership promotion, marketing, and retention.
• 3-5 years of supervisory experience.
• CAE certification preferred.
• Member association or non-profit experience preferred.
• Must have budget management experience.
• Strong computer and database management skills; experience with membership software is required.
• Ability to travel.

Benefits

• Paid Parental Leave – Breastfeeding Friendly Workplace – Flexible work schedule – Commuting Allowance – Generous Paid Time Off – Holiday Pay – Life Insurance – Community Volunteering Opportunities – Generous 401(k) Company Contributions – Medical, Dental, and Vision Insurance – Learning Opportunities and Tuition Reimbursement – Company-Sponsored Team Outings – and more!
• Salary Range: $120,000 USD - $135,000 USD
• USD 120000-135000 YEAR