Director, Marketing Operations

New York City, NY (Hybrid)

$170K/yr – $200K/yrDirector/Executive8+ years expFull time

Posted 4 days ago

Job Summary

Own the B2B marketing operations and analytics stack end-to-end, including lead routing, attribution, dashboards, budgeting, and cross-functional collaboration to scale performance.

  • Lead marketing automation and Salesforce integration, including lifecycle stages and campaign orchestration.
  • Define and own multi-touch attribution, KPI reporting, and executive briefings.
  • Build and manage the analytics stack (CaliberMind, Looker/Data Studio, Salesforce, GA4) and drive strategy with Finance and RevOps.

Job Description

Responsibilities

  • HubSpot instrumentation (and its integration with Salesforce): own lead management strategy, campaign orchestration and tracking, and stage definitions for the B2B funnel.
  • Pipeline attribution: own marketing's multi-touch attribution methodology and represent it in cross-team pipeline conversations.
  • Data governance: maintain data dictionaries and definitions (MQL/MQA thresholds, pipeline vs. bookings vs. revenue) so reporting stays consistent as tools and AI use expand.
  • Martech stack: own B2B-facing tools and integrations, including CaliberMind, GA4, HubSpot, Qualified, Webflow, and evaluate new tooling as needs evolve.
  • Training and enablement: ensure the has the resources and knowledge to own the reporting and orchestration of their channels.
  • KPI ownership: define and maintain B2B marketing metrics (MQLs, MQAs, pipeline coverage, Pipe-Spend ratio) and the reporting cadence behind them.
  • Executive reporting: build and deliver pipeline briefings and performance readouts for B2B marketing leadership.
  • Dashboards: own the B2B analytics stack across CaliberMind, Looker, Data Studio, Salesforce, and GA4, and keep it accurate as definitions change.
  • FY planning support: partner with Strategic Finance and RevOps on fiscal year target-setting, run-rate projections, and scenario modeling for B2B pipeline and budget as well as org-level OKR setting.
  • Budget ownership: oversee the B2B marketing budget, including forecast, actuals, monthly reconciliation, and shifts across programs and months.

Requirements

  • 8+ years in B2B marketing operations, analytics, or revenue operations, ideally supporting complex or enterprise sales cycles.
  • Hands-on ownership of a marketing automation platform (HubSpot or similar) and the integration with Salesforce, including lead routing, lifecycle stages, and campaign orchestration.
  • Experience building and defending pipeline or marketing attribution models with Sales and Finance stakeholders.
  • Track record owning multi-million dollar marketing budgets, including forecasting, actuals, and reconciliation.
  • Experience owning a B2B marketing website and CRO program, including A/B testing and accessibility standards.
  • Experience managing and developing a high performance team.
  • Sharp, direct communicator, comfortable presenting pipeline and Marketing performance data to executive leadership.
  • Comfortable operating in a fast-changing org structure and building processes from ambiguity.
  • Experience rolling out AI tools within a marketing team, with an eye toward data governance and accuracy.
  • This role requires active work authorization in the US.

Benefits

  • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
  • Whole-self care through wellness partnerships
  • Hybrid work, in office meals, and work together days
  • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
  • Annual professional development stipend and access to a personal career coach through Maven for Mavens
  • 401K matching for US-based employees, with immediate vesting
  • These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
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Maven Clinic

3.3 Glassdoor

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.

Founded in 2014
New York, New York, USA
1.1K employees (63 in marketing)
56% recommend to a friend
58% CEO approval

Salaries

Posted range

$170K/yr – $200K/yr

Taken straight from the job posting.

See all Maven Clinic salaries

Funding

Total Funding
$417.1M
Last Raise
$125M
Series F, 1 years ago

Funding History

  • Oct 2024
    Series F • $125M
  • Nov 2022
    Series E • $90M
  • Aug 2021
    Series D • $110M

Traffic Signals

Monthly Visitors
191.7K
Monthly Google Ads Budget
$15.6K
Traffic Source Mix
Search
30%
Direct
62.9%
Referral
5%
Social
1.5%
Paid
0.5%

Headcount Trend

Current headcount: ~1.1K

Recent News

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Director, Marketing Operations

Maven Clinic · New York City, NY · Hybrid