Own the guest- and market-facing marketing ownership for a casino property, driving guest engagement, brand presence, and market expansion through data-driven plans and cross-functional leadership.

• Responsibilities: Create an atmosphere that induces guests to choose the casino for entertainment; actively build and retain guest relations; mentor team members for superior service.
• Marketing Strategy: Develop and execute plans to ensure profit growth and marketplace expansion; obtain market share by directing product-specific promotions.
• Customer Relations: Build relations with customers by organizing and developing specific customer-relations programs; manage social media presence to improve reputation and recognition.
• Data & Analysis: Analyze market development data to discover new uses for existing products and adjust strategies based on statistics.
• Budget & Performance: Prepare annual budgets, monitor expenditures, analyze variances, and initiate corrective actions to hit financial objectives.
• Team & Compliance: Maintain team performance through counseling and appraisals; adhere to Illinois Gaming Regulations and attend seminars as needed.
• Agency Collaboration: Communicate with outside advertising agencies on ongoing campaigns; evaluate market reactions to campaigns to adjust plans timely.
• Performance & Reporting: Prepare performance profit and loss statements for marketing events and programs; monitor club ratings and formulations to stay competitive.
• Operations & Regulation: Adhere to all Illinois Gaming Regulations; perform other duties as assigned.
• Market Execution: Attend seminars and stay informed to continuously refine marketing strategy.

• Requirements: 5 to 7 years in a similar position and a Bachelor’s in Business, Marketing or related field or an equivalent combination of education and/or work experience.
• Prior experience in the Gaming industry required.
• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Prior experience opening new properties/outlets preferred.
• Must be twenty-one (21) years of age.

• Nice-to-have: Understanding and experience in the regional gaming market.
• Nice-to-have: Prior experience opening new properties/outlets preferred.
• Nice-to-have: Prior experience opening new properties/outlets preferred.

• Benefits: Our team members are health and well-being important to us and we offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
• Benefits: Benefits may vary with employment status.
• Benefits: To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits