Responsibilities - Lead a portfolio of transformation initiatives aligned to go-to-market (GTM) strategy, with a focus on driving revenue growth, improving sales effectiveness, and enhancing client engagement - Translate market trends, competitive intelligence, and client insights into actionable programs that strengthen positioning, increase win rates, and support pipeline expansion - Partner with senior leadership to define and execute a GTM roadmap, including prioritization of markets, solutions, investments, and commercial strategies - Develop and enable sales and market-facing teams with differentiated messaging, value propositions, and solution narratives aligned to evolving client demands in CX - Identify and integrate AI-driven capabilities and digital innovations into GTM strategies to enhance solution differentiation, scalability, and client outcomes - Drive alignment between product, delivery, and sales organizations to ensure offerings are market-relevant, competitive, and positioned for growth - Manage strategic vendor and ecosystem partnerships to enhance solution breadth, accelerate innovation, and support scalable GTM execution - Establish and track KPIs tied to revenue growth, pipeline generation, win rates, client satisfaction, and GTM performance outcomes; leverage insights to continuously refine strategy - Influence senior stakeholders and lead cross-functional teams to align priorities, accelerate execution, and deliver measurable growth and market impact Requirements - 10+ years of experience in transformation, Go-To-Market (GTM) strategy, sales enablement, or operations within enterprise environments - Proven success leading cross-functional transformation initiatives that drive revenue growth and measurable business impact - Demonstrated ability to build, scale, and optimize GTM strategies, including sales effectiveness, solution positioning, and client engagement - Strong expertise in AI-enabled CX solutions, including automation, analytics, and digital customer engagement - Experience developing and commercializing client-centric offerings in CX, BPO, shared services, or transaction-processing environments - Deep understanding of market trends, competitive positioning, and customer needs within CX and digital transformation - Strong executive communication and stakeholder influence skills across sales, product, technology, and delivery teams - Bachelor’s degree required; advanced degree preferred Benefits - Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment. - Retirement Savings: We support you as you invest in your future. - Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. - Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. - Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. - Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.