Director, Global eCommerce at Riverside Natural Foods Ltd. | Chicago, IL | $185K/yr – $210K/yr

Riverside Natural Foods Ltd.

Director, Global eCommerce

Chicago, IL (On-site)

$185K/yr – $210K/yrDirector/Executive10+ years expFull time

Posted 4 months ago

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Job Summary

Drive Riverside’s multi-year ecommerce growth and P&L across platforms, aligning with brand and commercial goals.

Own the eCommerce P&L and multi-platform growth initiatives
Must-have: 10+ years in CPG with eCommerce P&L leadership
Standout: Deep experience with Amazon and Walmart.com and cross-functional influence

Job Description

Responsibilities

Define and lead Riverside’s multi-year eCommerce and omnichannel growth strategy, aligned to broader US commercial priorities.
Own the eCommerce P&L, including revenue, trade, and profitability across platforms. Work alongside the Retail Media team to successfully deploy channel-specific media.
Establish clear investment guardrails and decision frameworks to balance growth, margin, and brand equity.
Identify and unlock new sources of growth, including new platforms, formats, and consumer acquisition strategies.
Lead strategic relationships with key digital customers (Amazon, Walmart.com, Instacart, Thrive, and emerging platforms).
Own joint business planning and long-term partnership development with top eCommerce accounts.
Define platform-specific strategies across assortment, pricing, promotion, and content to maximize performance and incrementality.
Ensure alignment between pure-play and omnichannel retailers to drive a cohesive consumer experience.
Guide the eCommerce media strategy, including investment allocation, performance measurement, and ROI optimization.
Partner with Marketing to integrate retail media into broader brand-building efforts.

Requirements

Bachelor’s degree required; MBA preferred.
10+ years of progressive experience in CPG, with significant leadership in eCommerce and omnichannel.
Demonstrated ownership of a digital commerce P&L, including media and trade investment.
Deep experience with Amazon and Walmart.com; familiarity with Instacart, Thrive, and emerging platforms.
Proven ability to scale digital businesses and build capabilities within a growing organization.
Strong strategic and commercial mindset with ability to balance growth and profitability.
High level of financial acumen and comfort managing trade-offs across investment levers.
Data-driven decision maker with ability to translate insights into action.
Exceptional cross-functional leadership and influencing skills.
Builder mentality with experience developing teams and capabilities from early stages.

Preferred

MBA preferred

Benefits

Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.
Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
RRSP matching or 401k matching for an empowered financial journey
Eligibility to participate in Riverside's Profit Sharing Plan
Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
An open concept work environment that embodies our Values
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