Responsibilities

• Develops overall product vision, strategy, development, and execution
• Build and drive web revenue for both the primary and secondary booking flows
• Build the strategy and prioritization for Azamara.com from story telling, frictionless user experience, lead generation, compelling content, and booking flow
• Managing the flow of product and feature enhancements through all aspects of the product delivery lifecycle, from initial ideation to delivery and ongoing optimization
• Primary point of accountability for web product performance, quality, and consumer satisfaction.
• Analyzing and evangelizing product opportunities that align with company KPIs
• Incorporating data, customer, market, and competitive analysis into strategic recommendations.
• Partnering closely with different business teams representing user and company needs including Revenue Management, Land Product, Domestic & International Sales, Call Centers, IT, etc.
• Identify, negotiate, and manage all vendor partners and agencies.
• Manage budgets for ecommerce and MarTech products

Responsibilities (continued)

• Presenting to internal stakeholders and establishing self as the resident product expert with deep understanding of all business processes.
• Continually assessing technology and new business solutions to provide a best-in-breed customer experience.
• Fosters a culture of creativity, collaboration, speed, innovation, and excellence while continuously elevating the quality and caliber of the product roadmap
• Coach and develop team members to achieve individual and company objectives
• Employees will be required to perform any other job-related duties assigned by their supervisor or management.
• Financial Responsibilities
• - Partner with CIO, PMO, and Finance to create, manage, and forecast monthly budget and expenses.
• - Work with marketing analytics team members to track product metrics and revenue goals.
• - Defines metrics, reports progress and creates presentations for executive management.

Requirements

• Bachelor’s degree in a related discipline or equivalent combination of education and directly relevant experience.
• 7+ years of experience in ecommerce, digital marketing technology, or product leadership within a large, complex enterprise environment.
• Proven track record leading successful enterprise scale application implementations and digital transformation initiatives.
• Experience managing multiple concurrent initiatives with competing priorities, demonstrating strong judgment and delivery focus.
• Travel or hospitality ecommerce experience preferred, but not required
• Conversion rate optimization (CRO)
• Cross sell and upsell strategies
• Audience segmentation and personalization
• A/B and multivariate testing
• Digital merchandising
• Web and customer analytics