Director of Digital Marketing & Branding

New York, USA (On-site)

$100K/yr – $125K/yrDirector/Executive8+ years expFull time

Posted 3 months ago

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Job Summary

Lead URI's multi-channel digital marketing and fundraising programs, aligning paid, organic, email, and website efforts to drive donations and engagement.

  • Own end-to-end strategy and optimization of integrated campaigns across paid search, paid social, email, and display.
  • Must-have: 6–8+ years in multi-channel digital marketing with proven CRO and analytics.
  • Standout: Leadership across website, analytics, and cross-functional teams with fundraising impact.

Job Description

Responsibilities

  • Own and lead the end-to-end strategy, execution, and optimization of integrated digital marketing campaigns across paid search (Google Ads/SEM), paid social (Meta, LinkedIn, Instagram), organic social, email, and display channels.
  • Develop and manage fundraising-focused campaigns in close partnership with the Development team, driving donor acquisition, retention, and conversion through targeted digital outreach, landing page strategy, and audience segmentation.
  • Build and manage campaign calendars aligned with organizational priorities, fundraising goals, advocacy moments, and program milestones — ensuring timely, coordinated delivery across all channels.
  • Design and execute audience-specific messaging strategies, including donor segments, advocacy targets, and community stakeholders, using platform-native tools and CRM data to inform personalization.
  • Lead A/B testing initiatives across campaigns, landing pages, email subject lines, and ad creative to continuously improve click-through rates, conversion, and ROI.
  • Oversee email marketing strategy and execution, including list management, segmentation, automation workflows, deliverability best practices, and performance reporting.
  • Serve as URI's analytics lead — establishing KPIs, performance benchmarks, and reporting frameworks across digital campaigns, website, email, and social platforms.
  • Build and maintain real-time dashboards and regular performance reports using GA4, Meta Business Suite, Google Search Console, and campaign management platforms, translating data into clear, actionable insights for leadership.
  • Conduct ongoing funnel analysis and CRO to identify drop-off points and improve audience journeys from awareness through action, including donations, event registrations, and advocacy sign-ups.
  • Use audience behavior data, demographic insights, and attribution modeling to inform campaign strategy, budget allocation, and channel prioritization.

Requirements

  • Bachelor's degree in Marketing, Communications, Digital Media, or a related field required.
  • 6–8+ years of progressive experience in digital marketing, with demonstrated expertise in planning and managing multi-channel campaigns across paid search, paid social, email, SEO, and organic social.
  • Experience with A/B testing methodologies, landing page optimization, and conversion rate improvement.
  • Advanced proficiency in Google Analytics 4 (GA4), including event tracking, custom reporting, attribution modeling, and audience analysis.
  • Strong command of SEO tools (SEMrush, Ahrefs, Moz, or Google Search Console) and the ability to translate insights into actionable content and technical improvements.
  • Experience building performance dashboards and presenting data-driven campaign recommendations to senior leadership.
  • Ability to connect digital metrics (CTR, CPC, ROAS, CPL, open rates, conversion rates) to broader organizational goals including fundraising revenue and program awareness.
  • Proficiency in Google Ads, Meta Ads Manager, Google Analytics 4, Google Search Console, and email marketing platforms.
  • Experience with WordPress or similar CMS for website content management.
  • Familiarity with Adobe Creative Suite and/or Canva for creative review and direction.
  • Comfort with project management and collaboration tools including Monday.com and Microsoft Office.

Preferred

  • Advanced degree or relevant professional certifications preferred, including Google Analytics, Google Ads, Meta Blueprint, HubSpot, or similar digital marketing credentials.
  • Experience in nonprofit, human services, advocacy, or social justice organizations strongly preferred.
Urban Resource Institute (URI) logo

Urban Resource Institute (URI)

Founded in 1980, Urban Resource Institute (URI) offers innovative client-centered services to help transform the lives of domestic violence survivors and homeless families, with a focus on communities of color and other vulnerable populations. We have deepened our impact and become the largest provider of domestic violence services in the nation.

Founded in 1980
New York, New York, USA
343 employees

Traffic Signals

Monthly Visitors
8.5K
Traffic Source Mix
Search
18.2%
Direct
29.8%
Referral
3.6%
Social
11.1%
Paid
0.8%

Headcount Trend

Current headcount: ~343

Funding

Total Funding
$5M
Last Raise
$5M
Grant, 7 years ago

Funding History

  • Nov 2018
    Grant • $5M