Responsibilities

• Foster strong relationships with key clients to gain a deep understanding of their needs and strategic business objectives, driving growth
• Provide leadership, guidance, and mentorship to ensure a 5-star client experience, supporting our client services team in delivering disruptive, business-building work of high quality within budget and on time
• Own crucial account metrics such as revenue growth and profitability
• Develop effective strategies to maximize account potential, including growth to new business lines, groups and geographies
• Lead the development of client proposals, including strategic direction, pricing, and creative concepts
• Collaborate with cross-functional teams, including Creative, Strategy, Production, and Paid Media etc
• Align with client objectives to design best-in-class social campaigns
• Stay current with industry trends, market developments, and emerging technologies.
• Share insights and knowledge with the team to drive innovation and foster growth. Indirectly oversee several supporting team members from different capabilities, as well as external partners for each project
• Ensure accurate and timely delivery of client campaigns, managing resources and workflows to optimize efficiency and effectiveness.