Director, Client Management at Influential | Los Angeles, CA | $120K/yr – $160K/yr

Influential

Director, Client Management

Los Angeles, CA (Remote)

$120K/yr – $160K/yrDirector/Executive7+ years expFull time

Posted 4 months ago

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Job Summary

Drive client management and campaign delivery for Influential accounts, with cross-functional collaboration and growth focus.

Own campaign delivery to ensure programs are executed on time and aligned with client objectives.
Must-have: 7-9 years in client or account management within media, marketing, or influencer ecosystems.
Standout: Mentorship of junior team members and cross-functional collaboration across strategy, analytics, media, and creators.

Job Description

Responsibilities

Partner with the VP, Client Management and SVP, Client Management on day-to-day client and agency communications for assigned accounts, building trusted relationships
Maintain strong knowledge of assigned agencies and clients
Support and contribute to client reviews, QBRs, and milestone campaign presentations in partnership with VP, Client Management and SVP, Client Management
Identify and proactively address client challenges, escalating risks and issues to the Vice President as needed
Own campaign delivery to ensure programs are executed flawlessly, on time, and aligned with client objectives
Manage campaign timeline with precision, using appropriate tools and resources such as Monday.com, etc.
Partner with Influential team members including strategy & analytics, performance media, creator, creative and other capabilities necessary for each campaign
Ensure consistent adoption of Influential client management processes, tools, and ways of working
Coordinate monthly billing reconciliation in partnership with VP and SVP
Support account growth, scope expansions, and renewal opportunities in partnership with VP and SVP

Requirements

7-9 years of experience in client management, account management, or agency roles within media, marketing, or influencer ecosystems
Proven experience managing client accounts and cross-functional teams
Strong understanding of influencer marketing, branded content, and performance-driven campaigns
Excellent communication, organizational, and stakeholder management skills
Ability to manage multiple priorities with attention to detail, resilience, and professionalism
Travel required for select client and internal meetings
Hybrid work environment with in-office presence encouraged 1x per week or as needed (pending location)

Benefits

Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

Influential

2.8 Glassdoor

Influential is the global leader in influencer marketing, founded in 2013, and is the only influencer company that is a preferred partner of all major social media platforms. Influential uses the industry’s richest data, powered by the smartest AI and human intelligence, to precisely match audiences with creators delivering ROI and measurable business outcomes for brands. Our obsession with brand safety and commitment to inclusion underpins everything we do, and we are trusted by over 60% of Fortune 500 brands.

Founded in 2013

Las Vegas, Nevada, USA

483 employees (119 in marketing)

influential.co

28% recommend to a friend

43% CEO approval