Director, Client Advice & Management at Initiative | New York City, NY | $130K/yr – $150K/yr

Initiative

Director, Client Advice & Management

New York City, NY (On-site)

$130K/yr – $150K/yrDirector/Executive7+ years expFull time

Posted 1 month ago

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Job Summary

Own the client advisory and delivery stream, shaping briefs, proposals, and cross‑team execution with a strong client lens across strategy, design and partnerships.

Own the client advice team and drive timely, high quality communications and outputs.
Coordinate with client leads and partner agencies to ensure assets and campaigns meet timelines and KPIs.
Maintain financial stewardship and reporting for all client programs, budgets, and billing with accuracy.

Job Description

Responsibilities

Day to day driver and quality manager of the Client Advice and Management team
Manages all communications in a timely manner, with no request going unnoticed.
Contribute to and author client proposals, recommendations and points of view; leads, issues, and conducts weekly client meeting
Build relationships with day to day leads on the client side, as well as with clients’ partner agencies
Ensures communication of creative needs and coordinates with partner agency teams on timely delivery of assets for campaigns
Responsible for ensuring all client financial stewardship, reporting, budget management, authorization and billing needs are met in a timely an accurate fashion
Participate in all client briefings, and articulate client needs and objectives to the integrated Strategy, Communications Design and Partnership leads
Apply a client lens to all areas of Initiative product, ensuring solutions developed are business-appropriate and meet agreed-upon KPIs
Develop your client advice team through performance management and giving consistent feedback
Actively drive and support the efforts of leadership and the integrated client team, including SBUs, to deliver brilliant work, best in class, integrated solutions, and flawless execution, contributing to positive client satisfaction scores

Requirements

Experience in Marketing, Advertising or Media
Experience leading, managing and developing a staff
Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors
Ability to drive projects from conception to completion; strong project management experience
Background in consulting, marketing, advertising or integrated communication

Preferred

7+ years’ relevant experience with 4+ years’ management experience
Strong leader, presenter and packager of opportunities
Strong commercial acumen
Prior experience working on a pharmceutical brand

Initiative

Initiative unlocks business growth for the world’s most ambitious brands. We believe in the power of media to reshape our industry and orchestrate a brand’s entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Volvo, Amazon, Constellation Brands, Merck, Anthropic, Paramount, and T-Mobile.Media responsibility is at the forefront of everything we do, whether it’s creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 10,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.

Founded in 1975

New York, New York, USA

3.2K employees (1,113 in marketing)

www.initiative.com