Responsibilities

• Own client relationships by building trust, communicating transparently, and delivering results against shared business objectives.
• Align on goals, manage expectations, and coordinate internal partner teams to deliver the agreed approach.
• Run regular performance reviews (weekly/monthly) that connect results to client goals and clearly communicate wins, risks, and next steps.
• Translate client objectives into media strategies and campaign implementation plans.
• Partner with Sales and Optimization to execute strategy, optimize performance, and exceed client business goals.
• Advise clients on near-term and upcoming strategies to improve performance and results.
• Maintain a consistent marketing message across channels (search, display, social, and owned/operated digital and print).
• Use CRM, ad platforms, and LocaliQ proprietary tools daily to manage workflows and support campaign execution.
• Monitor daily performance, identify trends, discuss results with clients, and recommend optimizations and new tactics.
• Coordinate with ad operations and digital solutions teams to deliver on client objectives and resolve issues quickly.

Requirements

• Ability to quickly master business processes, marketing and technology concepts
• Demonstrated expertise in customer relationship management
• Mastery of key technologies and systems to review and advise on digital marketing campaigns
• Advanced capabilities to effectively understand and speak toward digital advertising campaigns –Search, Display, Marketing Management Systems, traditional marketing endeavors etc.
• Strong technical skills to recommend, adjust, and continually improve campaigns across their lifecycle.
• Experience with digital marketing publishing systems and related workflows.
• Excellent verbal and written communication skills
• Demonstrate understanding of how retail/service media, sales, and operations work together to successfully drive a business
• Proven track record in relationship building and account management
• Works efficiently and continuously improves processes and workflows
• Moderate Excel and PowerPoint skills required