Responsibilities

• Provides excellent customer service to both internal and external customers
• Responsible for maintaining a robust, interactive city website and a variety of microsites that engage and inform visitors
• Serves as primary advisor, writer and editor for all web content developed for, with and by divisions
• Coordinates the regular review of all web pages, designs and features of the website; ensures accuracy, consistency and ease of navigation
• Responsible for ensuring and monitoring compliance with applicable digital accessibility standards (including Web Content Accessibility Guidelines) for the city website
• Makes recommendations regarding design issues, upgrades, and security
• Researches and implements website development and design strategy, including researching, analyzing and incorporating new web technology, features and functions into the website
• Conducts Search Engine Optimization (SEO) research and consistently works toward stronger rankings
• Monitors web use and provides relevant statistical data and reports regarding utilization of the city's websites, making recommendations for enhancements that will increase access and traffic
• Participates in cross-functional meetings with teams to support and advise on how the city’s websites and digital content may be used; develop creative ideas in relation to digital content, web projects, and public information projects

Requirements

• Bachelor’s degree in communications, digital media, journalism, marketing, multimedia, or another related field.
• Two years of experience in professional writing, website management, web content management and/or content management software.
• Valid driver’s license
• Or any combination of education, experience, and training equivalent to the above Minimum Requirements.
• Must possess, or obtain upon employment, a valid Arizona driver’s license.
• Regular attendance is an essential function of this job to ensure continuity.

Preferred

• ADA website compliance
• Basic search engine optimization techniques to maximize the volume of organic traffic to the city’s website using a variety of tools such as content strategy, information architecture, mobile strategy, etc.
• Experience using Adobe Creative Suite applications
• Principles, practices, methods and techniques of website design and development
• Programming language application, administration, maintenance and integration (i.e. HTML, JAVA, JavaScript, ASP.Net, ASP, XML, SQL, etc.)
• Project management
• Excellent writing and grammar skills
• Strong knowledge of design principles and art composition, e.g. page layout, color theory, typography, imagery and integration of components into a harmonious whole.
• Experience in public sector employment
• Ability to manage multiple projects from start to finish while meeting deadlines

Benefits

• We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay, outstanding benefits, and the chance to work with a committed team making a difference in our community.
• Our Total Compensation Package Includes Best-in-class Benefits And An Annual Salary Of $25.65-$38.47, Based On The Candidate's Qualifications And Experience. Plus:
• - Arizona State Retirement System with 100% Match
• - Employees are members of Arizona State Retirement System (ASRS) with a mandatory contribution rate of 12%
• - 457 Deferred Compensation Options
• - Up to 4% Annual Pay for Performance Increase
• - Group Insurance including Health, Dental and Vision coverage
• - Flexible & Health Savings Accounts
• - 13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty
• - Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance