Digital Media Associate

Des Plaines, IL (On-site)

Salary Not AvailableEntry Level2+ years expFull time

Posted 23 hrs ago

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Job Summary

Own and grow the City’s digital presence across social media, website, and campaigns, shaping communications, content production, and engagement analytics while coordinating with departments and supporting time-sensitive public information.

  • Lead social media strategy, content creation, and paid campaigns
  • Manage website content and digital communications analytics
  • Support emergency communications and cross-department collaboration

Job Description

Responsibilities

  • Manage and grow the City’s social media platforms, including content creation, scheduling, engagement, and performance tracking.
  • Plan and execute digital marketing campaigns for City events, including email marketing and paid advertising (Meta, Google, etc.).
  • Create compelling written, graphic, photo, and short-form video content that tells the City’s story and promotes City programs, services, and events.
  • Manage and continually improve City website content to ensure information is current, accessible, user-friendly, and consistent with the City’s communication goals.
  • Analyze the performance of the City’s digital communications and make recommendations on how to increase community engagement and improve communication effectiveness.
  • Assist in communicating urgent public information during emergencies, service interruptions, weather events, and other time-sensitive situations.
  • Collaborate with departments and leadership to support communication goals.
  • Attend and assist with City events and media coverage as needed.

Requirements

  • Bachelor’s degree in Communications, Marketing, Public Relations, or a related field (or equivalent experience).
  • At least 2 years of experience in digital media, marketing, or communications.
  • Strong knowledge of social media strategy, content creation, and digital advertising, including photography and short-form video production.
  • Experience with website management and content management systems.
  • Familiarity with email marketing platforms and analytics tools.
  • Understanding of ADA/WCAG accessibility standards.
  • Strong writing, communication, and organizational skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Collaborative mindset with strong interpersonal skills.
City of Des Plaines logo

City of Des Plaines

The City of Des Plaines is located approximately seventeen miles from the Chicago Loop and is adjacent to O'Hare International Airport. Residents and businesses have direct access to Metra commuter trains, the Pace Suburban Bus System, the CTA subway system and Interstates 90, 94 and 294. Spanning over 15.85 square miles, representing 10,150 acres, with a population of 58,710, the City is one of the largest northwest suburbs in Cook County, Illinois.

Des Plaines, Illinois, USA
225 employees (11 in marketing)

Traffic Signals

Monthly Visitors
23.6K
Traffic Source Mix
Search
20.4%
Direct
60%
Referral
15.5%
Social
2.8%
Paid
1.2%

Headcount Trend

Current headcount: ~225

Marketing Team

Marketing Team Size
6 (3% of company)
Marketing Roles Posted (Last 30 Days)
1

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