Responsibilities

• Manage our member promotion program — helping business owners who want more customers get visibility across our network
• Package member offers and build them into compelling campaigns across email, social media, and marketplace channels
• Maintain the promotional calendar, keeping campaigns on schedule and on brand
• Create and send email campaigns
• Create social posts across BizX's social channels
• Execute marketplace promotions to surface member offerings to the right audience
• Produce member spotlights and category promotions that showcase what the network has to offer
• Report on campaign performance and the trade volume generated from promoted members
• Coordinate with the team to promote members and opportunities within the BizX network

Requirements

• Experience in customer service or sales support; with confidence handling escalations and conflict resolution
• Able to juggle multiple tasks while maintaining strong attention to detail
• Tech-savvy and able to pick up new systems quickly (experience with CRM platforms preferred)

Preferred

• Content creation — you can write clear, engaging copy and produce polished visual assets
• Campaign execution — you can take a promotional calendar and execute against it consistently without dropping the ball
• Digital fluency — you're comfortable across email, social media, and marketplace platforms
• Attention to detail — what goes out under the BizX name should always be accurate and on brand
• Collaboration — you actively work with other parts of the team to surface what's worth promoting
• Data curiosity — you track what worked and use it to make the next campaign better
• Tech-savvy and able to pick up new systems quickly (experience with CRM platforms preferred)

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance