Digital Marketing Manager

Irvine, CA (On-site)

$55K/yr – $80K/yrMid Level3+ years expFull time

Posted 1 month ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Direct response donor acquisition owns the donor pipeline end-to-end, testing media mix and creative to cut cost per donor while expanding new donor flow.

  • Channel ownership: manage paid media and creative testing across digital ads to lower cost per donor.
  • Lifecycle & automation: build email journeys with the team to convert prospects and grow LTDV.
  • Channel discovery and PR: test new channels (CTV, direct mail) and align with PR planning to broaden reach.

Job Description

Responsibilities

  • Manage direct response digital donor acquisition to acquire thousands of new donors each year.
  • Partner with an outside agency and/or directly plan and execute digital ad campaigns.
  • A/B and multivariate testing of ad creative, media sites, offers, and formats (images vs. video, etc.) to drive down per donor acquisition cost over time.
  • Monitor and evaluate best performing combinations, add news ones and shift the mix of media and creatives to the highest performing ones (this aspect can be managed by an outside agency).
  • Along with the rest of the marketing team, development, and operations, execute and test a new donor email marketing plans to convert prospects and identify and cultivate new donors using marketing automation to increase their long-term donor value (LTDV).
  • Manage direct response marketing with a focus on Year 1 to Year 2 retention. automated email cultivation of unassigned donors and identifying high-capacity donors and getting those prospective assigned donors into automated engagement plans in collaboration with the Development team, esp. Mid-Donor team.
  • Test connected television (CTV), direct mail acquisition, concerts, and other new campaigns and channels as a potential new donor acquisition channel.
  • With the Donor Platform Manager or Associate Marketing Manager, track and maximize the long-term donor value (LTDV) of new donors acquired.
  • Create a quarterly Public Relations calendar along with media outreach plans and pitches.
  • Manage pitch plans and communications supporting key events, campaigns, and initiatives.

Requirements

  • Bachelor’s degree required, degree in marketing or business preferred.
  • Proven record of 3+ years in direct response digital customer acquisition and/or email database marketing.
  • Experience working with and/or managing external PR or advertising agencies preferred.
  • Nonprofit experience a plus but not required.
  • Experience with Salesforce and/or Pardot or similar CRM and marketing automation systems required.
  • Savvy with direct response marketing and advertising techniques, tools, and trends.
  • Strong marketing analytics and direct response copyrighting skills.
  • Excellent communication skills, both verbally and in writing.
  • Strong communication and relationship building skills.
  • Excellent time management, trouble-shooting skills, adaptable, with ability to quickly pivot.
  • Innovative, strategic creativity in developing campaigns and cultivating media.

Preferred

  • Nonprofit experience a plus but not required
  • Experience with connected television (CTV) advertising
  • Experience managing external PR or advertising agencies (preferred)
Free Wheelchair Mission logo

Free Wheelchair Mission

Free Wheelchair Mission is a humanitarian, faith-based nonprofit that designs and manufactures cost-efficient, durable wheelchairs for individuals living with a disability in under-resourced nations. In collaboration with a network of like-minded partners, Free Wheelchair Mission has distributed 1.5 million wheelchairs to those in need in 95 countries around the world, providing renewed dignity, independence, and hope through the gift of mobility, at no cost to the recipient.

Founded in 2001
Irvine, California, USA
67 employees (8 in marketing)

Traffic Signals

Monthly Visitors
14.8K
Monthly Google Ads Budget
$1.8K
Traffic Source Mix
Search
37.4%
Direct
45.8%
Referral
5.6%
Social
10%
Paid
1.1%

Headcount Trend

Current headcount: ~67

Marketing Team

Marketing Team Size
8 (12% of company)