Responsibilities

• Manage end‑to‑end email and lifecycle campaign production (setup, QA, UAT, approvals, deployment, monitoring).
• Partner with Marketing, Product, analytics, and agency teams to deliver high‑quality communications.
• Oversee multiple projects, ensuring timelines, compliance, and stakeholder alignment.
• Maintain and improve workflows, documentation, standards, and best practices.
• Serve as primary contact for internal teams and vendors; support adoption of new tools and processes.

Requirements

• Strong hands‑on experience with Email & Lifecycle Marketing execution.
• Experience with marketing automation platforms (AJO, SFMC, Braze, Iterable).
• Knowledge of triggered journeys, segmentation, optimization, and performance monitoring.
• Strong project management and cross‑functional communication skills.
• Experience in healthcare or regulated industries.

Preferred

• Adobe Journey Optimizer (AJO) experience.
• Exposure to omnichannel or multichannel lifecycle programs.
• Familiarity with CRM, workflow tools, AEM, or CMS platforms.
• Understanding of compliance frameworks in campaign management.

Benefits

• Medical, Dental, Vision, Paid Sick Leave, 401 (k)