Responsibilities

• Build and maintain trusted client relationships, coordinating across internal teams to fulfill needs.
• Manage data collection and updates to ensure weekly and monthly meetings run smoothly.
• Maintain accurate records and communicate task completions to clients.
• Keep up-to-date knowledge of company products and services to advise clients.
• Ensure monthly specials and sales events are live on client sites in collaboration with clients.
• Review and obtain creative approvals and ensure compliance.
• Submit pre-approval and co-op documents for applicable clients.
• Coordinate with agency partners on creative, reporting, and related tasks.
• Create client-specific reporting on services and outcomes.
• Provide day-to-day administrative support including budget reports, meeting notes, and invites.

Requirements

• Bachelor's degree.
• 2+ years of experience with account management.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

Preferred

• Experience managing clients in the automotive industry is preferred.

Benefits

• Health, Vision and Dental
• Employee 401(k)
• 100% match up to 3%
• 50% match on the next 2%
• 3 weeks paid time off (maximum of 4 weeks with rollover)
• 10 company holidays
• 40 hours of sick leave
• Parental leave
• Access to company Uber account