Responsibilities

• This is a full-time, remote Digital Account Manager role responsible for leading client relationships and driving successful digital marketing outcomes.
• The Digital Account Manager will serve as the primary point of contact for clients, managing day-to-day communication, understanding their business goals, and translating these into actionable digital strategies.
• Responsibilities include coordinating and overseeing campaigns across channels such as paid search, SEO, content marketing, social media, and email, while ensuring deliverables are on time, within scope, and aligned with performance targets.
• The role involves creating and presenting reports, analyzing campaign data, identifying optimization opportunities, and collaborating closely with internal specialists and external partners.
• The Digital Account Manager will also support account growth through strategic recommendations, upsell opportunities, and consistent value delivery.

Requirements

• Strong Account Management skills, including client relationship building, expectation setting, and retention.
• Excellent Communication skills, both written and verbal, with the ability to explain complex digital concepts clearly and professionally.
• Proficiency in Digital Strategy, including planning and coordinating integrated campaigns across paid search, SEO, content, and social channels.
• Sales and upselling skills to identify growth opportunities, prepare proposals, and support contract renewals.
• Solid Project Management skills to manage timelines, prioritize tasks, and coordinate cross-functional teams and resources.
• Experience with digital marketing tools and platforms (e.g., Google Ads, Google Analytics, Meta Ads, marketing automation, and CRM systems).
• Data-driven mindset with the ability to interpret performance metrics, derive insights, and recommend optimizations.
• Ability to work independently in a remote environment, demonstrating reliability, organization, and proactive problem-solving.
• Previous experience in a digital agency or similar client-facing marketing role preferred.
• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
• Experience working in an agency setting is a must.

Preferred

• Previous experience in a digital agency or similar client-facing marketing role preferred.

Benefits

• Direct mentorship from senior agency leadership, a flexible work environment, and a solid benefits package.