Responsibilities

• Provide specialist Data 360 product & implementation expertise to help position, scope, schedule, and resource Data 360 Professional Services engagements, including for both customer-funded and ARI/SWE funded engagements
• Partner and build strong relationships with License Sales and Professional Services OU counterparts to educate on the positioning and representation of our Services offerings
• Engage customers, including C-Level , using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
• Use industry expertise and business insight to understand customer motivation, business drivers, strategic goals and desired business outcomes
• Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment
• Continuously explore opportunities with existing customers regarding ‘add on’ services
• Contribute to the development of internal methodologies and standardized approaches for use across Services OUs and other regional Practices
• Meet individual Services KSOs (Key Strategic Objectives), including individual utilization and individual Services bookings influenced
• Flexibility to travel across other North American locations (typically 10%-25% per quarter)

Requirements

• 10 years experience, encompassing the following -
• Working with Data platforms to solve real business problems
• Relevant Salesforce Data 360 platform experience or equivalent Customer Data Platform solutions (Custom CDP Solutions, SaaS CDP Solutions such as Tealium AudienceStream, Adobe AEP, Segment, Treasure Data, BlueShift, SessionM, RedPoint etc.)
• Functional knowledge of commonly used enterprise cloud data platforms, such as Snowflake, Databricks, Microsoft Azure etc. and how organizations establish enterprise data strategies around these platforms
• Experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure
• Strong background and understanding of Core Salesforce products, with a clear PoV on how data & AI enhance our Core Salesforce solutions
• Experience in a Professional Services GTM role (E.g. Account Partner, Client Partner, Engagement Manager, pre-sales Architect)
• Background in a consultative role, with a strong understanding of consumption sales, technology and how software services fits into the overall sales process.
• Experience working with stakeholders to understand and achieve business goals using data
• Experience growing accounts with large and complex pursuits or projects ($M+)
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, roadmapping, enterprise transformation strategy, and executive-level requirement gathering sessions
• Highly collaborative team player with strong interpersonal skills and the ability to thrive in a fast paced, unpredictable environment

Preferred

• Demonstrated experience with Data 360 (F.K.A. Data Cloud)
• Exemplary communication skills and ability to work in a team
• Ability to problem solve creatively and learn quickly
• Strong understanding and command of the English language including written, analytical and verbal communication skills
• Willingness to help out wherever needed
• Quality Microsoft Office skills, including Word, Excel and PowerPoint
• Beginners mind