Responsibilities

• The Custom Email Manager manages the execution, optimization, and support of both third-party and People Inc. product marketing email campaigns.
• This position is responsible for collaborating with sales, account strategists, email operations, and marketing teams to gather and manage email bookings, assets, execute and deploy email campaigns, manage and track workflow tickets, maintain shared production calendars, generate performance reports, and analyze campaign metrics to identify opportunities for improvement and drive campaign success.
• Hybrid 3x a week- (New York, NY or Des Moines, IA)
• In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.
• It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Requirements

• Education: Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.
• Experience: 3 - 5 years of related professional experience.
• Experience in digital marketing, email marketing, or advertising operations is preferred.
• Strong familiarity with ESPs such as Zetamail, Iterable, Salesforce, etc.
• Strong ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Excellent analytical skills, with experience interpreting performance data and identifying actionable insights.
• Knowledge of email deliverability best practices and list management.
• Detail-oriented with a high standard for accuracy and quality assurance.
• Ability to work under pressure, problem-solve effectively, and meet tight deadlines.
• Strong communication skills, both verbal and written, with the ability to interact effectively with internal and external stakeholders.

Benefits

• medical, dental, vision, prescription drug coverage
• unlimited paid time off (PTO)
• adoption or surrogate assistance
• donation matching
• tuition reimbursement
• basic life insurance
• basic accidental death & dismemberment
• supplemental life insurance
• supplemental accident insurance
• commuter benefits