Creative Social Lead at Hark | San Jose, CA | $150K/yr – $300K/yr

Hark

Creative Social Lead

San Jose, CA (On-site)

$150K/yr – $300K/yrMid Level5+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own social identity and platform-specific playbooks that translate company milestones into social moments, then scale a small creative team as you prove impact.

Social Identity & Ownership: Define voice, style, and tone across platforms and own the social identity.
Platform Strategy & Execution: Build presence on multiple platforms with channel-specific strategies and actual content execution.
Performance & Iteration: Monitor metrics, learn from data, iterate campaigns, and optimize creative and messaging.

Job Description

Responsibilities

Define and own Hark's social identity across platforms — voice, style and tone
Build our presence on a variety of platforms
Develop platform-specific strategies that reflect how people actually engage on each channel
Help translate company milestones and product launches into meaningful social moments
Monitor performance and iterate based on what the data tells you
Grow and eventually manage a small creative team as the company scales

Requirements

5+ years experience building
You have a creative voice and know how to adapt it
You can build a social presence from the ground up
Experienced in creating beautiful, engaging content
You can think in strategy and execute on it yourself
Great communication skills
You understand how different platforms actually work, and not just best practices from before
Experience building something real

Hark

Hark was built for how customers actually communicate today, think: TikTok videos, voice notes — not checkbox surveys everyone deletes.We collect, unify, analyze, and share feedback as customers actually express it with +30% more context than traditional surveys. Now you can (finally) hear the human stories hiding behind those survey bar charts.Our AI handles the busywork and delivers narrative insights in seconds, eliminating manual tagging and Excel spirals. Hours saved can now be spent on what really matters: enhancing the customer experience.The insight you get from Hark moves customer feedback from being "nice to know" straight to the P&L, because richer context shows exactly where revenue is growing. Or leaking.Create a VoC program you connect with, not just report on. Ready when you are.

Founded in 2022

New York, New York, USA

29 employees (3 in marketing)

www.sendhark.com