Communications Manager - CX Organization (Remote)
Cisco
Durham, NC (Remote)
$120K/yr - $212K/yrIn-houseFull-timeSenior level7+ years exp.
7 hrs ago
Corporate Communications Specialist
San Francisco, CA (Hybrid)
$70K/yr – $82K/yrMid Level1+ years expFull time
Posted 7 weeks ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own the internal and external communications messaging ecosystem—owning clear, audience-tailored writing and the weekly newsletter, while shaping initiative rollouts with measurable impact.
- Collaborate with Corporate Communications on internal and external initiatives, events, and content to drive consistent narratives.
- Align messaging plans with analytics to improve reach and engagement across channels.
- Explore AI powered tools to enhance storytelling and team efficiency.
Job Description
Own the internal and external communications messaging ecosystem across audiences, leading newsletters, initiative rollouts, and storytelling with a focus on measurable impact.
Responsibilities
- Write clear, engaging communications tailored to internal and external audiences
- Manage the development and distribution of a weekly internal newsletter
- Support the rollout of company initiatives by helping to prepare messaging and detailed communications plans
- Create graphics and visual designs to enhance and amplify communications, including the creation of notices on digital signage
- Collaborate with the Corporate Communications team on a variety of internal and external initiatives and events, contributing ideas and enthusiasm
- Develop strong working relationships with key stakeholders
- Manage logistics and coordination on a variety of ad hoc projects
- Monitor communication effectiveness using analytics dashboards and measurement tools, recommending improvements to boost impact
- Explore and experiment with AI-powered communication tools (e.g., ChatGPT, Claude, Microsoft Copilot) to support innovative storytelling and team efficiency
Requirements
- 1–3 years of experience (including internships) in communications, journalism, digital media, or a related discipline
- Bachelor's degree in communications, English, journalism, or a related field
- Excellent writing, editing, and proofreading skills, with strong attention to detail
- Proficiency in Microsoft 365 and graphic design tools (e.g. Adobe Creative Suite, Canva)
- Comfort with emerging AI tools (ChatGPT, Claude, Microsoft Copilot, etc.) and curiosity about how they shape the future of communications
- Strong organizational skills and ability to juggle multiple projects in a fast-paced environment
- A proactive, self-starting approach – you take initiative, anticipate what’s needed, and follow through without waiting to be asked
- Curiosity, adaptability, initiative, and a growth mindset—you’re excited to learn, take ownership, experiment, and stretch your skills
- Ability to thrive in a hybrid office model based in San Francisco
Benefits
- medical, dental and vision plans for employees and their families
- 401(k) match
- health and wellness programs
- flexible time off policies for salaried employees
- up to 16 weeks paid parental leave
- and more.
Happen Bank
We started as LendingClub. Twenty years later, we’re Happen Bank: a digital bank built for people who know that real life doesn't leave room for banking complexity. Five million members strong, we deliver award-winning products that help people keep more of what they earn, earn more on what they save, and take real steps toward achieving their goals. Progress isn’t incidental to what we do. It’s the whole point. We relentlessly pursue banking innovation that turns intention into action, action into momentum, and momentum into meaningful progress — for our members and every person on our team.
Headcount Trend
Current headcount: ~160
Marketing Team
Marketing Team Size
6 (4% of company)
Marketing Roles Posted (Last 30 Days)
3
