Responsibilities

• Develop and execute strategic communication plans that support donor hospital, transplant center, and in-hospital family engagement initiatives, aligning with LifeCenter’s strategic objectives.
• Serve as a communications partner to Donation Operations and Organ Utilization leaders, providing counsel and messaging support aligned with organizational priorities.
• Collaborate cross-functionally with Organ Operations and Utilization leaders to ensure communication strategies support business objectives and stakeholder needs.
• Develop communications strategy, infrastructure, and content that strengthens engagement with donation partner audiences and reinforces LifeCenter’s mission and value.
• Lead content planning, development, and distribution across owned communication channels targeting donation partner audiences.
• Tailor communications for both clinical and non-clinical audiences, ensuring messaging is clear, accurate, actionable, and audience-appropriate.
• Translate complex clinical, operational, and regulatory information into compelling, accessible communications for diverse stakeholder groups.
• Manage and maintain communication calendars, ensuring timely, accurate, and audience-centered messaging.
• Identify opportunities to strengthen partner engagement, enhance relationships, and improve the effectiveness of operational communications.
• Develop targeted communication materials, including newsletters, email campaigns, presentations, talking points, digital content, and partner resources.