Responsibilities

• Thoroughly read and articulate audit reports to the public via engaging social media posts that educate and inform
• Monitor Massachusetts state and local government news to create relevant social content
• Draft social posts with the Director of Communications for events, meetings, audits, and external communications
• Help build a social media calendar and a comprehensive digital strategy with the Director of Communications
• Develop, record, and edit compelling digital content for external channels
• Craft high-level content strategies aligned with agency goals and community interests
• Analyze social/digital data to refine content for maximum reach and engagement
• Attend events with the Auditor for content gathering, including photography, videography, and sound
• Edit video content for multiple social platforms
• Collaborate with content creators and subject matter experts to ensure accurate information
• Participate in meetings, problem-solving, and group learning; contribute to strategic planning
• Engage in internal/external workgroups and meetings as needed
• Coordinate with Operations to ensure clear scheduling and event information
• Develop and maintain knowledge of OSA programs, policies, and procedures
• Review communications procedures to ensure quality results
• Perform other duties as assigned; may be on-call or work weekends/evenings

Requirements

• Bachelor’s degree with at least three years of progressively responsible experience in communications, public relations, public affairs, or related field
• Experience managing multiple projects in a fast-paced environment with competing priorities
• Ability to react quickly and calmly under pressure
• Experience in interactive/digital media communications, including web design, content management, social media, and video editing
• Experience with advanced technical audio and visual equipment
• Demonstrated drive to take ideas from vision to implementation
• Strong interpersonal skills and ability to work with a broad range of colleagues and partners
• Exceptional written, verbal, and interpersonal communication; proficient with MS Office