Chief Marketing Officer

Omaha, NE (Unknown)

Salary Not AvailableSenior Level15+ years exp

Posted 3 days ago

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Job Summary

Lead Brand, Marketing, and Menu Strategy to build an iconic franchise brand, drive traffic and store growth, empower franchisees, and optimize the national marketing fund for ROI.

  • Own the end-to-end brand and marketing strategy for 900+ locations
  • Drive menu innovation and loyalty programs to lift traffic and loyalty
  • Foster franchisee partnerships and high-performing teams to scale growth

Job Description

Responsibilities

  • As Chief Marketing Officer, you’ll lead Brand, Marketing, and Menu Strategy—three of the most powerful levers of our growth. Your mission: build an iconic brand, accelerate new and existing store performance, empower franchisees to win locally, create systems that scale with speed and consistency, and steward the national marketing fund for maximum ROI.
  • You will be accountable not only for brand elevation, but for measurable traffic, sales lift, and franchisee confidence across a rapidly expanding footprint.
  • You’ll:
  • Set the brand vision and marketing strategy for a rapidly expanding franchise system
  • Drive menu innovation that fuels traffic, loyalty, and differentiation
  • Build and inspire high‑performing teams while fostering deep trust with franchisees and partners
  • Turn insight, data, and creativity into sustainable growth
  • Brand & Marketing Leadership
  • Deeply understand our franchise model—and design national and local marketing that fuels new store openings, same-store sales growth, and long-term brand equity.
  • Set and execute a comprehensive marketing strategy that scales across 900+ locations, balancing national brand building with local relevance while always keeping customer engagement and satisfaction at front of mind.

Requirements

  • 15+ years of progressive marketing experience
  • 8+ years in a senior, strategic leadership role
  • Proven success leading large, multi‑layered teams (20+ members)
  • Deep experience in franchised organizations (required)
  • Background in QSR, restaurant, or retail
  • Experience scaling within large, high‑growth organizations (500+ units)
  • Strong command of agency management, contracts, and partnerships
  • A metrics‑driven mindset paired with creative vision
  • Exceptional communication and executive presence
  • Bachelor’s degree required; Master’s preferred

Preferred

  • Master’s degree preferred
Scooter's Coffee logo

Scooter's Coffee

3.6 Glassdoor

Established in 1998, Scooter’s Coffee® has quickly distinguished itself as one of the premier franchises in the exploding specialty coffee industry. We began opening small coffee shop franchises in 2001, and since then, we’ve grown to include over 880 locations across 32 states.Own a drive-thru coffee franchise: OwnAScooters.comJoin us as an amazing barista or store manager: Scooterscoffee.com/CareersLike us on Facebook: Facebook.com/scooterscoffee and Facebook.com/OwnAScooters

Founded in 1998
Omaha, Nebraska, USA
4.3K employees
59% recommend to a friend
71% CEO approval

Traffic Signals

Monthly Visitors
572.6K
Traffic Source Mix
Search
54.9%
Direct
38.3%
Referral
4.8%
Social
1.1%
Paid
0.8%

Headcount Trend

Current headcount: ~4.3K

Marketing Team

Median Career Experience
21 years
Median Tenure
4.2 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Last Raise
Private Equity, 8 years ago

Funding History

  • Mar 2018
    Private Equity

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