Community Manager
Healthcare Shares
New York City, NY (Remote)
$60K/yr - $120K/yrIn-houseFull-timeMid level
2 hrs ago
Chief Culture & Community Officer (CCO)
Chicago, IL (Unknown)
Salary Not AvailableSenior LevelContract
Posted 4 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Lead and grow a community-centric membership and ambassador program, owning storytelling, CRM engagement, and retention metrics.
- Own design, launch, and activation of the Troublemaker Collective and ambassador programs.
- Must-have: proven community-building at consumer brands.
- Standout: cross-functional alignment with marketing and growth leadership to drive retention and loyalty.
Job Description
Responsibilities
- Design and launch: “Troublemaker Collective” (membership program)
- Ambassador / affiliate program
- Community events (Chicago national)
- Build CRM + community engagement strategy (Klaviyo, Substack, etc.)
- Activate storytelling:
- Founder-led
- Customer stories
- Cultural narratives (music, impact, leadership)
- Own retention, engagement, and loyalty metrics
- Partner with CMO on content and CRO on conversion
Preferred
- Built community at brands like: Soho House, Nike, Glossier, Peloton, Revolve, or a cultural startup
- Obsessed with belonging, identity, and experience
- Understands how to turn audience tribe movement
Good Trouble
Good Trouble is an independent game studio based in California with accessibility at our core. We're hiring!
Traffic Signals
Monthly Visitors
7.2K
Traffic Source Mix
Search
13.9%
Direct
36.6%
Referral
17.2%
Social
28.8%
Paid
3.5%
Headcount Trend
Current headcount: ~10
Marketing Team
Marketing Team Size
2 (20% of company)
Median Career Experience
6 years
Median Tenure
1.2 years
Funding
Total Funding
$1.9M
Last Raise
$1.9M
Seed, 3 years ago
Funding History
- May 2023Seed • $1.9M
- May 2023Series Unknown • $1.9M
