Own the customer-facing lifecycle for natural gas installation, service, and outreach, coordinating field operations, contractor touchpoints, and community engagement to grow customers and drive timely installations.

• Operations & Field Execution: Guide contracts through installation, coordinate inspections, determine service line details, and mark locations for efficient service delivery.
• Outreach & Growth: Lead outreach with White Whale, promote natural gas in communities, track engagement, and identify new customer opportunities.
• Measurement & Collaboration: Track results, report to Southwest Gas leadership, and adjust programs based on data to improve scheduling and conversion.