Responsibilities

• Meets with internal and external stakeholders to develop relationships that will lead to new business for Houston Methodist. Exercises professional discretion regarding sensitive and/or confidential issues. Utilizes effective communication and diplomatic skills when dealing with internal and external stakeholders.
• Liaises with appropriate stakeholders to bring forth issues as identified related to service, operations, scheduling, and other barriers
• Maintains rapport with stakeholders to promote effective community health care provider interaction and appropriate utilization.
• Develops relationships and meets regularly with individuals and organizations in order to improve communications and education.
• Manages and prioritizes multiple tasks and regularly reevaluates priorities according to business needs.
• Effectively communicates changes in policy and/or new services and programs.
• Assists in problem solving and acts as a liaison to provide resolution as needed.
• Prepares reports to document and communicate activities using approved software.
• Stays abreast and adheres to current Stark, HIPAA and IRS regulations in accordance with Houston Methodist policies.
• Monitors regular reporting to meet/exceed quarterly targets.

Requirements

• Bachelor’s degree or additional four years of related experience in addition to the minimum experience requirements listed below in lieu of degree
• Five years of experience involving business development, sales or relevant experience required. If current Houston Methodist employee, experience in Business Development, Project Management, Marketing, Finance, clinical operations or other related experience will count toward total years of experience
• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to work under pressure and balance many competing priorities in a positive and supportive manner
• Proficient in spreadsheet, word-processing, and presentation software
• Excellent verbal written and interpersonal communications skills
• Ability to professionally handle exposure to confidential/sensitive information
• Excellent analytical skills