Business Analytics Lead - Marketing & Customer Analytics

District of Columbia, USA (On-site)

$91K/yr – $203K/yrSenior Level5+ years expFull time

Posted 2 months ago

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Job Summary

Own data driven marketing analytics across multiple functions, mentoring teammates and shaping decisions with metrics, models and dashboards.

  • Drive hands-on analytics across digital campaigns to improve ROI and identify trends.
  • Develop attribution, segmentation, and journey analytics to enable personalized experiences across channels.
  • Collaborate with marketing, product and finance to define KPIs and translate questions into actionable insights.

Job Description

Responsibilities

  • Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions. Serves as mentor to more junior employees.
  • Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
  • Determining the optimal analytic approach and supporting development, implementation and enhancements.
  • Assists peers with guidance on analytic approaches related to more complex solutions.
  • Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making.
  • Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.
  • Drive hands-on analytics work across digital marketing campaigns (paid search, SEO, social, email, programmatic, etc.) to identify trends, optimize performance, and maximize ROI.
  • Write advanced SQL queries to extract, transform, and analyze data from enterprise data platforms including Hadoop, Teradata, and cloud-based systems.
  • Build, maintain, and enhance interactive dashboards and visualizations using tools like Tableau, Power BI, or Adobe Analytics to communicate insights effectively to stakeholders.
  • Develop and refine analytical models including attribution models, customer segmentation, and customer journey analytics to drive personalized experiences across channels.

Requirements

  • 5+ years of industry-relevant experience
  • Bachelor's degree
  • Certifications: No Required Certification(s)
  • Licenses: No Required License(s)

Preferred

  • Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic Planning
  • Analytical Thinking, Business Acumen, Business Analytics, Consulting, Decision Making and Critical Thinking, Effective Communications, Emerging Technologies
  • Familiarity with SA360, CM360, DV360, Adobe Analytics, Google Analytics, Google Ads

Benefits

  • PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
  • Options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
  • In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
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PNC

3.5 Glassdoor

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Pittsburgh, Pennsylvania, USA
63K employees (828 in marketing)
58% recommend to a friend
65% CEO approval

Traffic Signals

Monthly Visitors
26.7M
Monthly Google Ads Budget
$2M
Traffic Source Mix
Search
22.2%
Direct
73.8%
Referral
3.4%
Social
0.1%
Paid
0.4%

Headcount Trend

Current headcount: ~63.4K

Marketing Team

Marketing Team Size
661 (1% of company)
Median Career Experience
17 years
Median Tenure
8.2 years
Marketing Roles Posted (Last 30 Days)
22

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