Responsibilities

• Serve as primary owner and internal subject matter expert for the DTC Patients website CMS platform.
• Partner closely with our internal Web-IT and CRM-IT teams to prioritize business website projects, join daily and weekly IT calls, and oversee website projects from requirements gathering through to testing and release.
• Partner internally with Product Marketing, Creative Services, and external vendors to implement website content updates
• Drive optimization of Dexcom.com’s digital conversion pathways with a particular focus on optimizing lead capture webforms and customer journeys
• Expand reach and engagement across a broadening DTC audience through SEO-driven content and site optimization
• Monitor, analyze, and report on website performance, user behavior, and conversion metrics to inform ongoing improvements using GA4 and VWO tools.
• Identify and implement innovative experiences on Dexcom.com (testing, enhanced UX, emerging technologies, and advanced personalization tools)

Requirements

• Travel Required: 15-25%
• Typically requires a Bachelor's degree and 5 – 8 years of related experience.
• Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
• Hands-on experience managing and optimizing website CMS platforms (Drupal, Wordpress, etc) and ideally headless CMS (Contentful, Storyblok)
• Project management experience with PM tools (e.g. Asana, Jira and Scrum framework)
• A solid understanding of web UX principles (usability, accessibility) and tools like Figma and LucidChart
• Familiarity with Agile project methodology and front-end web technologies (CSS, HTML5, Javascript)
• A knowledge of modern AI search and AEO/SEO techniques
• Strong cross-functional collaboration, organizing, problem-solving, presentation, and decision-making skills

Preferred

Benefits

• A front row seat to life-changing CGM technology.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.