Analyst Sr Customer Loyalty & Insights

Deerfield, IL (On-site)

$79K/yr – $127K/yrSenior LevelFull time

Posted 6 days ago

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Job Description

Responsibilities

  • Performs, develops and implements operational activities that impact important components / processes of the specified Customer Loyalty & Insights work function, and may include responsibilities in the area of vendor collaboration, pharmacy insights, customer insights, pricing & promotion and/or consumer research such as:
  • Developing and executing assigned high profile plans/programs to enhance/maximize consumer awareness, market share and support specified initiatives.
  • Engaging and developing analysis for Interpretation of results and analyzing trends.
  • Reviewing alignment of functional area strategies with assumed outcomes.
  • Monitoring strategies of functional area and recommending / implementing adjustments.
  • Contributing in planning and implementing a broad range of activities to meet objectives.
  • Developing tactical plans.
  • Preparing related program budgets.
  • Participating in development of programs that establish and enhance standards.
  • Identifying and establishing relationships with internal/external partners.

Requirements

  • Bachelor’s degree and at least 1 year of experience in promotions, marketing, retail, analytics, pricing, consumer packaged goods, insights, vendor collaboration, consumer research, inventory, category management and/or business analysis OR High school / GED and at least 4 years of experience in promotions, marketing, retail, analytics, pricing, consumer packaged goods, insights, vendor collaboration, consumer research, inventory, category management and/or business analysis.
  • Experience with MS Office Suite.
  • Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
  • Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred

  • Bachelor’s degree and at least 2 years of experience in the Walgreens' MARP program OR a Bachelor’s degree and at least 3 years of experience in promotions, marketing, retail, analytics, pricing, consumer packaged goods, insights, vendor collaboration, consumer research, inventory, category management and/or business analysis OR High school / GED and at least 6 years of experience in promotions, marketing, retail, analytics, pricing, consumer packaged goods, insights, vendor collaboration, consumer research, inventory, category management and/or business analysis.
  • Master's degree OR MBA
  • Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
  • Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
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Walgreens

3.1 Glassdoor

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Founded in 1901
Deerfield, Illinois, USA
92K employees (1,679 in marketing)
42% recommend to a friend
38% CEO approval

Traffic Signals

Monthly Visitors
57.2M
Monthly Google Ads Budget
$3.1M
Traffic Source Mix
Search
39.4%
Direct
54.1%
Referral
4.7%
Social
0.6%
Paid
1.1%

Headcount Trend

Current headcount: ~92K

Marketing Team

Marketing Team Size
575 (1% of company)
Marketing Roles Posted (Last 30 Days)
5

Funding

Total Funding
$25M
Last Raise
$25M
Grant, 2 years ago

Funding History

  • Jul 2024
    Grant • $25M

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