Ad Operations Campaign Manager

USA (Remote)

Salary Not AvailableMid Level3+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the end to end ad operations for digital campaigns across Viasat Ads, ensuring accurate setup, delivery and QA while driving smooth handoffs with sales and reseller partners.

  • Campaign execution and QA: trafficking line items, targeting, pacing and troubleshooting to prevent delivery gaps.
  • Delivery & reporting: monitor trends, share post campaign insights, and keep stakeholders aligned on risks and timelines.
  • Operational improvements: document recurring issues, tighten guardrails, and collaborate with product and engineering on ad tech enhancements.

Job Description

Responsibilities

  • Traffic and QA advertising campaigns across Viasat Ads properties, ensuring correct setup of line items, targeting, creatives, pacing, prioritization and delivery rules
  • Supervise active campaigns and take action to support smooth delivery, troubleshoot issues, optimize performance where appropriate, and resolve setup or reporting discrepancies
  • Partner with internal sales reps, account teams and reseller partners to support campaign launches, changes, delivery questions, reporting requests and general operational guidance
  • Communicate clearly on campaign status, risks, delivery trends, creative issues and timelines to both internal and external partners
  • Build and deliver campaign reports, delivery updates and post-campaign insights using internal reporting tools and operational data
  • Support billing and reconciliation processes by helping validate booked, delivered and billable activity in partnership with Finance, Sales and Data teams
  • Work across creative review, ad spec guidance and troubleshooting for standard display, video, HTML5, third-party tags and other supported ad formats
  • Help support programmatic advertising operations, including deal setup coordination, demand partner troubleshooting, QA, reporting validation and ongoing process improvement
  • Identify recurring operational problems and contribute to better documentation, workflows, guardrails and tooling that improve accuracy, scale and turnaround time
  • Collaborate with Product and Engineering teams on ad tech enhancements, platform gaps, operational requirements and rollout readiness for new ad products or capabilities

Requirements

  • 3 -5+ years of experience in digital ad operations, campaign management, account support or a similar advertising operations role
  • Hands-on experience trafficking and running digital campaigns across display, video and mobile environments
  • Strong understanding of campaign setup, QA, pacing, targeting, troubleshooting, reporting and delivery management
  • Experience working with ad servers, DSPs, SSPs, and digital advertising platforms in a fast-paced commercial environment
  • Strong attention to detail and the ability to lead multiple campaigns and priorities without losing accuracy
  • Confidence working with internal collaborators and external partners, including sales teams, clients, agencies or resellers
  • Clear written and verbal communication skills, with the ability to explain campaign issues and operational detail in a straightforward way
  • Strong analytical skills and comfort working with campaign data in Excel or similar tools; SQL is a plus
  • Ability to stay organized, address problems quickly and work independently while escalating appropriately when needed
  • Comfort working with technical teams to investigate issues and support scalable solutions

Preferred

  • Experience supporting reseller, agency or channel partner business models
  • Familiarity with video advertising, programmatic advertising concepts, DSPs, SSPs, private marketplace workflows or deal-based execution
  • Experience with third-party tags, VAST, HTML5 creatives, creative troubleshooting or cross-platform QA
  • Exposure to billing, invoicing, booked vs delivered reconciliation or campaign finance workflows
  • Bachelor's degree in marketing or business administrations is preferred

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