Responsibilities

• Activate merchant accounts and assist with retention by engaging clients and presenting performance, providing data analysis, industry education, and action recommendations to improve efficiency.
• In-field expectation of 4+ days per week, with remaining days reviewing customer lists and scheduling appointments.
• Travel to business owners' locations in the greater Chicago area as needed.

Requirements

• Bachelor's degree or equivalent work experience.
• 3–5 years of relevant experience.
• Ability to travel.

Preferred

• 2+ years of client management experience in payments.
• Ability to train others on equipment features and functionality.
• Ability to manage multiple tasks and deadlines simultaneously.
• Ability to identify and resolve exceptions and to interpret data.
• Proven customer service/relations skills.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law