Responsibilities

• Support acquisition marketing and campaign execution across planning, creative development, approvals, launch coordination, and post-launch validation
• Manage creative capacity planning by prioritizing requests, tracking timelines, and coordinating dependencies across internal and partner teams
• Support campaign build activities, including requirements tracking, testing coordination, validation checklists, and launch readiness documentation
• Coordinate the creation, review, recertification, and maintenance of marketing claims, footnotes, disclosures, job aids, and related materials
• Capture, archive, and organize required approvals to support adherence to marketing governance processes
• Provide monthly reconciliation support by verifying campaign activity, spend inputs, approvals, deliverables, and supporting documentation
• Maintain centralized trackers, roadmap updates, meeting notes, action logs, decision records, and reporting calendars
• Support reporting coordination by gathering inputs, organizing performance materials, and preparing draft readouts for review
• Assist with testing and post-launch validation by documenting issues, tracking remediation items, and escalating risks or gaps
• Partner with marketing, product, analytics, legal, compliance, risk, operations, technology, finance, and external partners to drive timely execution

Requirements

• Four or more years of experience in marketing execution, campaign management, project coordination, operations, controls, or related fields
• Strong organizational and project management skills, including managing timelines, approvals, dependencies, and documentation
• Experience supporting marketing campaigns, creative approvals, testing, launch validation, or digital execution workflows
• Strong attention to detail and comfort working in controlled environments with formal approval and documentation requirements
• Ability to manage multiple priorities, follow up effectively, and keep stakeholders aligned on deliverables and decisions
• Strong written and verbal communication skills, including summarizing actions, risks, decisions, and next steps
• Comfort working with trackers, reporting materials, dashboards, and performance summaries
• Experience supporting reconciliation processes, including verifying inputs and maintaining supporting evidence
• Ability to coordinate across cross-functional teams and maintain a consistent operating rhythm
• Strong judgment in escalating risks, gaps, or timeline issues early and clearly

Preferred

• Experience with legal, compliance, risk, or marketing governance processes
• Familiarity with credit card products, acquisition marketing, or financial services marketing
• Experience working with external partners on creative development and launch coordination
• Experience supporting test-and-learn programs, including test documentation and post-test readouts
• Experience organizing documentation for audits, reviews, or recertification cycles
• Strong working knowledge of campaign workflows across multiple channels
• Ability to improve processes through templates, checklists, and simplified operating routines

Benefits

• We offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.