Account Supervisor (Organic Social)

New York, USA (On-site)

$80K/yr – $95K/yrSenior Level5+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive social strategy and execution for client accounts in an agency setting, leveraging influencer partnerships and data-driven tactics.

  • Own the organic social program tactics and campaign deliverables with minimal oversight.
  • Must-have: 5-7 years of social media or communications experience in an agency or corporation.
  • Standout: Proven ability to lead influencer content, platform-native copy, and cross-channel collaboration.

Job Description

Responsibilities

  • Act as a key link between junior and senior team members on client accounts.
  • Manage organic social program tactics and campaign deliverables with minimal oversight.
  • Write creative, platform-native copy and develop compelling social materials that require little to no revisions.
  • Lead the coordination of social-first content shoots, ensuring creative vision translates to high-performing organic assets.
  • Negotiate contracts, develop creative briefs, and launch client-approved influencer content.
  • Keep your finger on the pulse of platform algorithm changes and industry trends to inform social strategy.
  • Recommend engaging tactics and provide paid social amplification strategies to support organic efforts.
  • Present tactical recommendations and manage client-facing correspondence with high levels of autonomy.
  • Support new business pitches through research and social tactic development while mentoring junior staff.
  • Maintain an understanding of client budgets and manage the execution of social production budgets.

Requirements

  • Experience: 5-7 years of social media or communications experience in an agency or corporation.
  • Platform Expertise: Expert-level knowledge of social media platforms (TikTok, Instagram, etc.) and a deep understanding of their unique community behaviors.
  • Strategic & Analytical: A strategic thinker capable of applying data and "known" trends toward measurable social strategies that grow client relationships.
  • Content Specialist: Capable of delivering effective written products, including social scripts, captions, and executive thought-leadership posts.
  • Paid/Organic Integration: Ability to provide strategic recommendations on how paid spend can maximize organic reach and engagement.
  • Client Advisor: Demonstrates an excellent understanding of client businesses and runs effective meetings with high integrity.
  • Influencer Relations: Proven background working with influencers to create content and attend events.
  • Technical Literacy: Knowledge of tools like Brandwatch, Sprinklr, HootSuite, Sprout and Creator IQ is an asset.
  • Presentation Skills: Confident in presenting social strategies and reporting to senior-level clients.
    Citizen Relations logo

    Citizen Relations

    3.3 Glassdoor

    Citizen is a global PR agency built to unleash the potential of ambitious brands. Integrated teams across PR, creative & strategy, insights & intelligence, digital, and experiential marketing give the curiosity, confidence, and courage to stay ahead of trends, make bold moves, and maximize measurable success.With 10 offices across North America and Europe, Citizen’s client roster includes P&G, Nestlé Canada, Duracell and Nespresso. The agency's disruptive campaigns have been awarded across the world from such shows as The Clios, Webbys, The One Show, LIAs, PRWeek Global and the Cannes International Festival of Creativity.In 2023 Citizen was named PRovoke Media's Consumer PR Agency of the Year and Best Mid-Size Agency to Work For, in addition to PR Agency of the Year (Gold) from Strategy Magazine, Best Places to Work for PRWeek and Inc. Magazine's "Best in Business". In 2024, Citizen was named Campaign’s Global PR Agency of the Year (Bronze).

    Founded in 2004
    New York, New York, USA
    200 employees (35 in marketing)
    41% recommend to a friend
    78% CEO approval

    Traffic Signals

    Monthly Visitors
    11.4K
    Traffic Source Mix
    Search
    34.8%
    Direct
    46.7%
    Referral
    9.3%
    Social
    7.3%
    Paid
    1.4%

    Headcount Trend

    Current headcount: ~200

    Marketing Team

    Marketing Team Size
    24 (12% of company)
    Median Career Experience
    13 years
    Median Tenure
    3.3 years
    Marketing Roles Posted (Last 30 Days)
    2