Responsibilities

• Build relationships with the appropriate client level
• Understand the internal and external process for execution
• Be intimately familiar with the client’s brand, product, market conditions and competitors
• Manage the day-to-day workflow
• Review agency proposals and recommendations
• Ensure weekly status report is completed and kept current
• Recap client comments to internal partners through a Contact Report
• Develop project briefs and obtain necessary approvals, both internal and external
• Help draft, in partnership with Strategy, creative briefs, and communicate briefs to Creative, Production and Traffic
• Ensure all work is accurate, reflects client comments, meets brand requirements and is on strategy

Requirements

• Experience working within Veeva Vault and supporting Promotional Review (PRC) processes in a healthcare or pharmaceutical environment.
• Digital/website management background
• Ability to develop and alter new processes as needed
• Experience in working with creative teams to translate brand guidelines into deliverables
• Strong interpersonal skills to foster optimal department and client relationships
• Be both a team player and team builder
• Be a problem solverAbility to establish priorities and objectives and make realistic commitments
• Ability to balance the needs of the client with the agency
• Ability to head off potential conflicts and problems before they materialize, and have strong problem-solving skills
• Ability to work independently and willingness to take assignments readily