Responsibilities

• Grow your book: Identify whitespace within existing accounts and build a pipeline of expansion opportunities — new services, new stakeholders, and new budget lines.
• Sell the vision: Lead the drafting of proposals and SOWs that make the business case for expanded scope, partnering closely with service group SMEs and Project Management to back it up.
• Know the client's business cold: Build genuine fluency in each client's market and competitive landscape so you can spot openings before they're obvious and speak credibly to their priorities.
• Run the relationship like a pipeline: Meet regularly with client stakeholders to check in, gather feedback, and consistently look for the next opportunity to deepen the partnership.
• Multi-thread the account: Build relationships beyond your primary contact to uncover new pockets of budget and influence within the client organization.
• Keep the engine running: Track renewals, manage signature processes, and maintain clean CRM hygiene so growth opportunities never slip through the cracks.
• Pivot with agility: Adapt quickly to shifting client priorities and agency rhythms without losing momentum.
• Lead with humility: Listen first, celebrate team wins, and approach every problem with a desire to learn and support others.

Requirements

• Experienced & Capable: You bring 3–5 years of experience in client services, digital marketing, or technology consulting, ideally with a proven track record of growing accounts or hitting revenue targets.
• Strategic Pitcher: You possess strong proposal-writing and business-case skills, with comfort coordinating technical and creative SMEs to build compelling pitches under deadline.
• Agile Hunter-Farmer: You have a natural "hunter-farmer" instinct — nimble and as skilled at spotting an opportunity as you are at nurturing the relationship that gets you there.
• Clear Communicator: You bring excellent verbal and written communication skills, paired with the active listening skills and confidence to run client meetings and make the ask.
• Organized & Capable: You have strong organizational skills that allow you to juggle multiple accounts, deadlines, and stakeholders seamlessly.
• Humble Collaborator: You bring a competitive spirit paired with zero ego, thriving in a fast-paced environment where cross-functional teamwork comes first.

Preferred

• Familiarity with CRM tools and account/contract administration workflows.
• Exposure to digital marketing, martech, or technology consulting engagements.
• Experience contributing to or supporting SOW/contract processes in a client-facing role.

Benefits

• MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.