Responsibilities

• Client Leadership: Act as the main point of contact, building deep relationships with client teams across various initiatives. Proactively understand clients' pain points, business objectives, and marketing goals.
• Program Management: Act as the primary client lead, overseeing project intake, defining program scope, establishing the execution path, and serving as the central point of contact for all strategic and operational communications.
• End-to-End Program Delivery: Own the full lifecycle of program execution, coordinating cross-functional teams, managing information flow, supplier coordination, and ensuring seamless delivery from initial requirements through final closeout. For experiential programs, this includes managing timelines for production, fabrication, and event logistics.
• Structured Communication & Meeting Management: Schedule and facilitate routine client status meetings and internal weekly program reviews, ensuring all stakeholders remain aligned and informed.
• Operational Tracking & Reporting: Build and maintain shared program trackers for clients and internal teams and deliver weekly program updates.
• Relationship Management: Cultivate strong, trust-based relationships with clients, vendors (including event production and fabrication partners), and internal partners through proactive communication, consistent follow-through, and a commitment to flawless execution.
• Account Growth: Identify opportunities to expand client engagement, introduce new capabilities, and pitch strategic solutions (such as innovative experiential concepts) that address evolving client needs and drive account growth.
• Financial Ownership: Manage complex and dynamic budgets. Own and review all cost components on a consistent basis to ensure financial accuracy and cost competitiveness. Manage program volume forecasting and retainer oversight for assigned clients, ensuring financial accuracy, transparency, and alignment with program activity.
• Performance & Quality Assurance: Ensure all programs meet established performance metrics, including on-time delivery, budget adherence, and high audit scores, while continuously optimizing processes for efficiency and quality.
• Team Development: Mentor junior team members by providing coaching, guidance, and support to elevate team performance and foster professional growth.

Requirements

• The Account Executive position is a strategic partner for our clients, responsible for successfully delivering marketing campaigns and projects. This includes supporting a variety of consumer activation initiatives, with a preferred focus on experiential campaigns, and live events. Account Executives are highly organized and have a passion for building relationships. You will serve as the primary liaison, ensuring seamless execution by collaborating closely with clients and engaging internal and external supplier contacts.

Preferred

• Preferred, but not required: bachelor's in business or communication (emphasis in marketing or management); or Minimum 2 years of applicable business or promotion management experience.
• Experiential marketing, event production, event planning, or purchasing experience preferred, but not required.
• Familiarity with event-specific logistics (e.g., vendor sourcing, asset fabrication, permitting, on-site execution) is a plus.
• Exceptional client communication and relationship-building skills, with the ability to lead conversations, uncover business needs, and influence decision-making across multiple client teams and stakeholders.
• Marketing or project management experience preferred, including scoping, timeline development, risk assessment, and coordinating cross-functional teams through complex, multi-workstream initiatives.
• Leadership and collaboration skills, including mentoring junior team members, partnering with specialized internal teams, and contributing to continuous process improvement.
• Demonstrate desire for continuous learning, improvement and growing your business.

Benefits

• Generous Time Off
• Robust Health and Wellness Plan
• Family Support
• Mentorship Program
• 401K Match
• Role Autonomy
• Certification Reimbursement and Ongoing Training
• Enrichment Events and Employee Resource Groups