Account Director

San Francisco, CA (Hybrid)

$125K/yr – $140K/yrDirector/Executive7+ years expFull time

Posted 10 days ago

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Job Summary

Owns end-to-end client program delivery, coordinating a cross-functional team to craft briefs, manage timelines and budgets, and drive regular performance reviews and QBRs.

  • Own project management across channels and geographies
  • Build client relationships and governance with regional and cross-functional leads
  • Lead reporting, brief development, and strategic optimization cycles

Job Description

Responsibilities

  • Partner with clients to develop the overall program approach and timeline. Drive overall project management to ensure deliverables are produced on time, on budget, and to clients’ specifications.
  • Manage day-to-day communications with the client and project teams.
  • Partner with the client leads on writing creative briefs to communicate project requirements for design and copywriting teams; act as point of contact for execution and guide the creative team to deliver creative that maps to overall strategy.
  • Project manage creative execution across all key program areas and marketing channels, including emails, in-app banners, digital billboards, video, social, presentation decks, website, digital flyers, etc.
  • Lead creative exploration exercises to produce templates, test new creative formats, and promote new product experiences.
  • Liaise with regional teams on global scaled campaigns, run projects requiring localization of creative assets, and help traffic final assets.
  • Create, update, and maintain project documentation and provide regular updates to client and team members.
  • Build and maintain key relationships with client teams and internal discipline leads.
  • Establish a rigorous operational cadence in collaboration with leadership and cross-functional stakeholders, leading regular client performance reviews, reporting, and impactful Quarterly Business Reviews (QBRs) that demonstrate ongoing value, drive alignment, and inform future business objectives.

Requirements

  • 7+ years experience in a fast paced client side or agency marketing team with an understanding of the fundamentals of marketing practices and principles
  • Experience managing clients, ideally experience working with high-tech clients.
  • Demonstrated ability to work independently, run with ambiguity, and thrive with challenges
  • Must be a self-starter who can operate in a constantly evolving team environment
  • Excellent written communication skills with an extreme attention to detail
  • Seasoned at managing multiple complex projects simultaneously
  • A knack for unraveling complex problems and processes in an easy to understand way
  • High energy and go getter attitude; comfortable working autonomously
  • Must have excellent problem solving and analysis skills with presentation development skills
  • Experience in project management with substantial cross-functional interaction and a demonstrated ability to work successfully in a virtual global environment

Benefits

  • Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
  • Generous PTO and 15 company-wide holidays
  • 401k with company contribution
  • Paid parental leave
  • Work-life balance with an emphasis on personal well-being
  • Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
  • A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
  • Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
  • This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
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Monks

3.7 Glassdoor

Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. It delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI to help the world’s trailblazing companies outmaneuver and outpace their competition.

Founded in 1985
London, England, GB
6.9K employees (2,903 in marketing)
73% recommend to a friend

Traffic Signals

Monthly Visitors
199.2K
Monthly Google Ads Budget
$101.9K
Traffic Source Mix
Search
39.6%
Direct
42.3%
Referral
7.8%
Social
9.4%
Paid
0.7%

Headcount Trend

Current headcount: ~6.6K

Marketing Team

Marketing Team Size
1,551 (23% of company)
Median Career Experience
12 years
Median Tenure
3.9 years
Marketing Roles Posted (Last 30 Days)
35

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