Company overview

At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly 200 publicly traded organizations.With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities.Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition for our product and engineering advancements.A remote-friendly company, we have offices in the US, UK, Netherlands, Israel, and India. Gainsight received the top spot in Glassdoor's Best Places to Work for 2023. It has also been named as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.
Founded in 2009
San Francisco, California, USA
1.1K employees (63 in marketing)
80% recommend to a friend
64% positive business outlook

Salaries

Typical salary range

$80,000 – $90,000

/ yr

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People

Hiring activity

Open marketing jobs over time

4 open now

Headcount trend

Company growth over the last 12 months

Headcount +4.4% year over year

Funding

Total funding

$156.3M

Last raise

$52M

Series E, 9 years ago

Funding history

May 2017

Series E Gainsight · $52M

Nov 2015

Series D Gainsight · $50M

Oct 2014

Series C Gainsight · $25M

Nov 2013

Series B Gainsight · $20M

Apr 2013

Venture Round Gainsight · $9M

Apr 2012

Seed Round Gainsight · $250K

Audience

Monthly website visitors
137.2K
Month over month+9%
Quarter over quarter+2%
Top sourceSearch (47.5%)
Ad budget per month$13.7K
Average search rank43.8
Traffic source mix
Search
47.5%
Direct
42.9%
Referral
6.7%
Social
2%
Paid referral
0.9%

LinkedIn followers

Follower count and growth

Total followers

161.9K

12-mo growth

+19.3%

Monthly growth

+1.4%

News

Links