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Marketing jobs

142 marketing jobs

2 months ago

Customer Service Advisor / Engagement Assistant (Full-time)

GREENACRES CEMETERIES AND CEREMONIAL PARKS

St Helens, UK (Hybrid)Permanent

2 months ago

Head of Member Engagement and Marketing

ACS (the Association of Convenience Stores)

Farnborough, Bracknell Forest, UK (Hybrid)Full time

2 months ago

Social & Engagement Editor

The Sun

London, UK (Hybrid)Full time

2 months ago

Head of Digital Customer Engagement

AstraZeneca

London, UK (Unknown)

2 months ago

Community Engagement Volunteer

Rethink Mental Illness

Gloucester, Gloucestershire, UK (On-site)Volunteer

2 months ago

Senior Engagement Strategist

Digitas Health LDN

London, UK (Hybrid)Full time

2 months ago

Marketing Manager - Domestos Engagement

Unilever

UK (Hybrid)Full time

2 months ago

Communications and Engagement Officer (Dormant Assets NI)

The National Lottery Community Fund

Belfast, UK (Hybrid)Full time

2 months ago

HCUK CRM and Retention Manager

Santander UK

Redhill, Surrey, UK (Hybrid)Full time£57K/yr – £63K/yr

2 months ago

Communications and Engagement Business Partner

Nottingham Community Housing Association

Nottingham, UK (On-site)Full time£36K/yr – £40K/yr

2 months ago

CRM & Retention Manager – Kia

Hyundai Capital UK

Reigate, Surrey, UK (Hybrid)Full time£57K/yr – £63K/yr

2 months ago

Scientific Communications and Engagement Lead

Cycle Pharmaceuticals

Cambridge, Cambridgeshire, UK (Hybrid)Full time

2 months ago

CRM & Retention Lead

LeMieux

Wellow, Bath and North East Somerset, UK (On-site)Full time

2 months ago

Group - Brand & Engagement Lead (Full time / Part time)

Acorn Training Ltd

Stoke-on-Trent, UK (Remote)Full time£36K/yr – £42K/yr

2 months ago

Group - Brand & Engagement Lead (Full time / Part time)

Acorn Training

Stoke-on-Trent, UK (Hybrid)Full time£36K/yr – £42K/yr

2 months ago

Communication, Marketing and Engagement Associate

GLF Schools

Banstead, Sutton, UK (Hybrid)Part time

2 months ago

Retention Marketing Manager

Hearst UK

London, UK (Hybrid)Full time

4 months ago

Head of Player Growth, Loyalty & Retention

Arena Entertainment

City of London, Lambeth, UK (On-site)Full time

4 months ago

Public Relations & External Engagement Lead (Office of the CEO)

Rainforest Alliance

Greater London, Kensington and Chelsea, UK (Hybrid)Full time$77K/yr – $131K/yr

5 months ago

Director, AI-Driven & Customer Engagement Marketing

Paysafe

City of London, Lambeth, UK (Hybrid)Full time

All Retention roles in the UK

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All Retention roles in the UK

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142 jobs

Customer Service Advisor / Engagement Assistant (Full-time)

GREENACRES CEMETERIES AND CEREMONIAL PARKS

St Helens, UK (Hybrid)

In-housePermanentEntry level2+ years exp.

2 months ago

Head of Member Engagement and Marketing

ACS (the Association of Convenience Stores)

Farnborough, Bracknell Forest, UK (Hybrid)

In-houseFull-timeSenior level

2 months ago

Social & Engagement Editor

The Sun

London, UK (Hybrid)

In-houseFull-timeMid level

2 months ago

Head of Digital Customer Engagement

AstraZeneca

London, UK (Unknown)

In-houseSenior level

2 months ago

Community Engagement Volunteer

Rethink Mental Illness

Gloucester, Gloucestershire, UK (On-site)

In-houseVolunteerIntern/new grad

2 months ago

Senior Engagement Strategist

Digitas Health LDN

London, UK (Hybrid)

AgencyFull-timeSenior level

2 months ago

Marketing Manager - Domestos Engagement

Unilever

UK (Hybrid)

In-houseFull-timeSenior level

2 months ago

Communications and Engagement Officer (Dormant Assets NI)

The National Lottery Community Fund

Belfast, UK (Hybrid)

In-houseFull-timeMid level

2 months ago

HCUK CRM and Retention Manager

Santander UK

Redhill, Surrey, UK (Hybrid)

£57K/yr - £63K/yrIn-houseFull-timeSenior level

2 months ago

Communications and Engagement Business Partner

Nottingham Community Housing Association

Nottingham, UK (On-site)

£36K/yr - £40K/yrIn-houseFull-timeMid level

2 months ago

CRM & Retention Manager – Kia

Hyundai Capital UK

Reigate, Surrey, UK (Hybrid)

£57K/yr - £63K/yrIn-houseFull-timeSenior level

2 months ago

Scientific Communications and Engagement Lead

Cycle Pharmaceuticals

Cambridge, Cambridgeshire, UK (Hybrid)

In-houseFull-timeSenior level

2 months ago

CRM & Retention Lead

LeMieux

Wellow, Bath and North East Somerset, UK (On-site)

In-houseFull-timeSenior level3+ years exp.

2 months ago

Group - Brand & Engagement Lead (Full time / Part time)

Acorn Training Ltd

Stoke-on-Trent, UK (Remote)

£36K/yr - £42K/yrIn-houseFull-timeMid level

2 months ago

Group - Brand & Engagement Lead (Full time / Part time)

Acorn Training

Stoke-on-Trent, UK (Hybrid)

£36K/yr - £42K/yrIn-houseFull-timeMid level

2 months ago

Communication, Marketing and Engagement Associate

GLF Schools

Banstead, Sutton, UK (Hybrid)

In-housePart-timeEntry level

2 months ago

Retention Marketing Manager

Hearst UK

London, UK (Hybrid)

In-houseFull-timeMid level

2 months ago

Head of Player Growth, Loyalty & Retention

Arena Entertainment

City of London, Lambeth, UK (On-site)

In-houseFull-timeSenior level

4 months ago

Public Relations & External Engagement Lead (Office of the CEO)

Rainforest Alliance

Greater London, Kensington and Chelsea, UK (Hybrid)

$77K/yr - $131K/yrIn-houseFull-timeSenior level7+ years exp.

4 months ago

Director, AI-Driven & Customer Engagement Marketing

Paysafe

City of London, Lambeth, UK (Hybrid)

In-houseFull-timeDirector/executive7+ years exp.

5 months ago

GREENACRES CEMETERIES AND CEREMONIAL PARKS

Customer Service Advisor / Engagement Assistant (Full-time)

St Helens, UK (Hybrid)

Salary Not AvailableEntry Level2+ years expPermanent

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own end-to-end frontline service delivery for families and consumers, balancing in-person Park responsibilities with empathetic digital engagement to guide bereavement journeys and coordinate services with multiple stakeholders.

Park-facing service delivery and operations coordination to uphold the client service promise.
Compassionate consumer support across telephone, email, and digital channels throughout the bereavement journey.
Cross-team collaboration with Marketing, Engagement and Park teams to drive timely, personalized responses in CRM.

Job Description

Responsibilities

Deliver the highest standard of professional and compassionate customer service to families, visitors, Funeral Directors and celebrants.
Provide reassurance and support to families during highly emotional and sensitive periods, ensuring every interaction is handled with empathy, dignity and respect.
Greet customers warmly and ensure all enquiries are managed accurately, professionally and sensitively.
Ensure consistent delivery of our “Client Service Promise” and GreenAcres “Way of Working”.
Liaise with families, celebrants, Funeral Directors and suppliers to coordinate services and ensure all arrangements are delivered to a high standard.
Assist with hospitality requirements during services, including refreshments and catering arrangements.
Consult with grounds teams to ensure burial and ashes plots are prepared appropriately prior to family arrival.
Support the smooth running of Park operations and deputise for the Deputy Park Manager or Park Manager where required.
Transport documentation or materials to local crematoria where necessary.
Provide compassionate support to consumers throughout their bereavement journey through telephone, email and digital communication.

Requirements

Excellent interpersonal and communication skills.
Driven to providing exceptional customer service, with at least 2-3 years of customer service experience.
A passion for supporting our families and community, always showing empathy and respect.
Computer literate/data entry – (training will be provided on our internal systems).
Full (Manual) Driving Licence required.

Preferred

Experience: 2 years (preferred)
2-3 years of customer service experience
A passion for supporting our families and community, always showing empathy and respect.

Benefits

Opportunity to make a meaningful impact within the bereavement sector, supporting families through some of the most important and emotional moments in their lives whilst promoting sustainability and GreenAcres’ natural approach to memorialisation.
Supportive work environment and opportunities for professional growth.
Exceptional holiday entitlement - 33 days inclusive of bank holidays
Enhanced Pension 6% Employer & 3% Employee
Life Assurance
Employee Assistance Programme
Employee Healthcare Plan
Company Sick Pay
Bicycle to Work Scheme / Home and Tech Scheme and discounts at retailers
Free parking on site

Responsibilities

Deliver the highest standard of professional and compassionate customer service to families, visitors, Funeral Directors and celebrants.
Provide reassurance and support to families during highly emotional and sensitive periods, ensuring every interaction is handled with empathy, dignity and respect.
Greet customers warmly and ensure all enquiries are managed accurately, professionally and sensitively.
Ensure consistent delivery of our “Client Service Promise” and GreenAcres “Way of Working”.
Liaise with families, celebrants, Funeral Directors and suppliers to coordinate services and ensure all arrangements are delivered to a high standard.
Assist with hospitality requirements during services, including refreshments and catering arrangements.
Consult with grounds teams to ensure burial and ashes plots are prepared appropriately prior to family arrival.
Support the smooth running of Park operations and deputise for the Deputy Park Manager or Park Manager where required.
Transport documentation or materials to local crematoria where necessary.
Provide compassionate support to consumers throughout their bereavement journey through telephone, email and digital communication.

Requirements

Excellent interpersonal and communication skills.
Driven to providing exceptional customer service, with at least 2-3 years of customer service experience.
A passion for supporting our families and community, always showing empathy and respect.
Computer literate/data entry – (training will be provided on our internal systems).
Full (Manual) Driving Licence required.

Preferred

Experience: 2 years (preferred)
2-3 years of customer service experience
A passion for supporting our families and community, always showing empathy and respect.

Benefits

Opportunity to make a meaningful impact within the bereavement sector, supporting families through some of the most important and emotional moments in their lives whilst promoting sustainability and GreenAcres’ natural approach to memorialisation.
Supportive work environment and opportunities for professional growth.
Exceptional holiday entitlement - 33 days inclusive of bank holidays
Enhanced Pension 6% Employer & 3% Employee
Life Assurance
Employee Assistance Programme
Employee Healthcare Plan
Company Sick Pay
Bicycle to Work Scheme / Home and Tech Scheme and discounts at retailers
Free parking on site