Responsibilities

• General strategic
• Planning & budgetary control
• Stakeholder engagement
• CRM
• KPIs & management Information
• Retention campaign development
• Supplier management & System Development
• Coaching & training
• Branding & visual identity
• Data led insight & continuous improvement

Requirements

• Significant marketing experience and will be well versed in customer communication (via DM, Email and SMS), relationship management and retention activity
• Can demonstrate an in depth understanding and experience of trade cycle management at both theoretical and tactical campaign level
• Has ideally worked within motor related financial services or as a minimum worked within an environment where both B-2-C and B-2-B marketing activity took place
• Has worked in an organisation where multiple stakeholder management was common or where exposure to an international as well as domestic business operation existed
• Can extract, analyse and interpret source data to build and support compelling actionable insight and business cases.
• Can manage 3rd party agency relationships to drive optimal service and value
• Can produce sound working documentation and presentations, including business case proposals and requirements, briefs, and presentations
• Has an appreciation of legal, regulatory and compliance issues relating to the use of customer data and is familiar with the principles encapsulated within the FCA’s Consumer Credit Source book (CONC) and wider principles of business
• Has the appropriate level of education or professional marketing related qualifications
• HCUK employees are currently hybrid working [working from home / office]. HCUK’s head office is in Reigate, Surrey. Currently, a minimum of 2 days per week office attendance is required.

Benefits

• 30 days holiday per annum plus bank holidays, with flexible holiday options and additional leave after five years
• Company pension with generous employer contributions
• Company sponsored individual private medical healthcare insurance
• Additional family, lifestyle and health-related benefits, including death in service, income protection, discounted voluntary healthcare plans, employee car scheme, employee assistance program, and enhanced family-friendly policies
• The quickest way to apply for this role is by applying directly through our website : Careers | Join the Team | Hyundai Capital UK