Website & Marketing Administrator

Responsibilities

• Add products to our WordPress webstore and update product descriptions, images, stock information and digital documents.
• Use Adobe Illustrator to design and update promotional materials, including leaflets.
• Provide administrative support to the Sales, Service and Purchasing teams.
• Support the Sales Team by updating customer service records and promotional pricing.
• Collect, review and organise service paperwork, job sheets and digital reports from Field Service Engineers.
• Track engineers’ time, overtime and job durations to support scheduling and accurate customer billing.
• Work with the Purchasing Team to log and follow up on parts required by engineers.
• Scan, organise and file service records, job notes, supplier delivery notes and general office paperwork.
• Check engineer worksheets against internal records and website information, and follow up on any discrepancies.
• Help manage administrative tasks and information flow between departments.

Requirements

• Be highly organised and have strong attention to detail.
• Be confident using Adobe Illustrator to create or edit promotional designs.
• Be comfortable updating a website or webstore using WordPress.
• Be confident using computers and office software, including spreadsheets.
• Communicate clearly and work well with colleagues across different teams.
• Be able to manage several tasks while maintaining accurate records.
• Be proactive, reliable and willing to support a busy team.
• Previous experience in website or webstore administration, marketing support or design would be an advantage.
• Experience in general administration, sales or service coordination, or purchasing support would also be useful.

Preferred

• Previous experience in website or webstore administration, marketing support or design would be an advantage.
• Experience in general administration, sales or service coordination, or purchasing support would also be useful.

Benefits

• Company pension
• Free parking
• On-site parking