Social Media Manager

Responsibilities

• Managing day-to-day relationships across a portfolio of creators.
• Running regular strategy calls to review performance and set direction.
• Coordinate deliverables and deadlines to maintain smooth collaboration between both sides.
• Provide creators with regular support, guidance, and actionable feedback to boost their success.
• Develop positive and productive relationships with creators built on trust and transparency.
• Work cross-functionally with marketing and operations teams to ensure flawless execution of campaigns.
• Anticipate potential issues or bottlenecks and find proactive solutions to improve outcomes.

Requirements

• Experienced in client success, creator management, or social media coordination.
• An excellent communicator who can handle both professional and creative conversations confidently.
• Familiar with all major social media platforms and preferably experienced in managing or growing accounts.
• Organised and able to juggle multiple projects, relationships, and deliverables effectively.
• Adaptable, forward-thinking, and comfortable in a dynamic, fast paced environment.
• Based within commuting distance of Lichfield, able to work on-site 5 days per week, with some weekend availability when needed.

Preferred

• Background in industries that involve regulated or sensitive content.
• Knowledge of tools such as Inflow, Discord, Telegram, CapCut, Adobe Photoshop, or Canva.
• Strong grasp of the inner workings of social platforms, including algorithm behaviour and engagement trends.

Benefits

• Casual dress
• Free parking
• Gym membership
• On-site gym