Institution of Civil Engineers (ICE)

Social Media Manager

London, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 2 hrs ago

Job Summary

Own and drive ICEs social media strategy for student recruitment and engagement, delivering campaigns, creating social-first content, managing community, and using insights to optimise performance while ensuring accessibility and brand standards across internal campaigns.

  • Lead content creation and distribution across channels
  • Coordinate cross‑organisational collaboration for integrated campaigns
  • Monitor performance and manage reputational risks

Job Description

Responsibilities

  • Develop and deliver social media campaigns focused on student recruitment, engagement and progression to graduate membership.
  • Create high-quality social-first content, including video, graphics, reels, stories and other digital assets.
  • Lead social media activity supporting campaigns, events and key organisational announcements.
  • Manage community engagement across social channels, responding to comments and conversations in line with brand guidelines.
  • Monitor platform performance, audience engagement and channel growth, using insights to optimise future activity.
  • Identify emerging trends, audience behaviours and new opportunities to increase ICE's digital reach and impact.
  • Support paid social media activity through content creation and agency coordination.
  • Ensure all activity meets accessibility, data protection and brand standards.
  • Work collaboratively across Communications & Marketing and wider directorates to deliver integrated campaigns.
  • Identify and manage potential reputational risks and escalate issues appropriately.

Requirements

  • Significant experience managing social media channels and delivering successful digital campaigns.
  • Strong knowledge of social media platforms, audience behaviours and emerging trends.
  • Proven ability to create engaging social-first content, including short-form video and visual assets.
  • Experience using content creation and editing tools such as Canva, CapCut, Adobe Creative Suite or similar platforms.
  • Strong copywriting, editing and storytelling skills.
  • Experience interpreting analytics and translating performance data into actionable insights.
  • Knowledge of accessibility standards, data protection requirements and digital best practice.
  • Confidence working with stakeholders across a complex organisation to deliver shared objectives.
  • Degree-level education or equivalent professional experience.

Benefits

  • 25 days annual leave plus Bank Holidays
  • Shutdown over Christmas period
  • Annual £100 allowance towards your well-being
  • Discounted hot food from on-site Café bar.
  • Up to eight per cent of salary contributed to a personal pension scheme.
  • 24-hour employee support line
  • Death in service benefit equivalent to four year’s salary
  • Interest free season ticket loan
  • Cycle to work scheme.
  • Big Gym membership savings with the Gymflex scheme

Salaries

Social Media Manager median pay in the United Kingdom

£40K/yr

Most pay falls between £35K and £48K. Based on 76 salaries.

Social Media Manager

Institution of Civil Engineers (ICE) · London, UK · Hybrid