Social Media Executive – Community & Publishing

Responsibilities

• Publishing & Channel Management
• Keep our social channels running smoothly, making sure the right content reaches our audience at the right time.
• Own day-to-day scheduling and publishing across TikTok, Instagram, YouTube and relevant emerging channels.
• Maintain accurate content calendars, ensuring approved content is published on time.
• Manage publishing details, including captions, tagging, links, product references and platform-specific requirements.
• Support reactive publishing, responding quickly to relevant trends and opportunities.
• Maintain high channel standards, including highlights, playlists, pinned content and profile updates.
• Support campaign rollouts, working closely with the Social Media Manager to bring activity to life across channels.
• Build genuine connections with our audience, making every interaction feel helpful, human and true to The INKEY List.
• Own day-to-day community management across our organic social channels.

Requirements

• Experience managing social media channels, ideally within a consumer-facing brand.
• A strong understanding of TikTok, Instagram, YouTube and Reddit, including how audiences engage and interact across different platforms.
• Excellent written communication skills, with a natural instinct for engaging in online conversations and adapting to a brand's tone of voice.
• Strong organisation and time management skills, with experience managing content calendars and multiple deadlines.
• Excellent attention to detail, ensuring content is accurate, consistent and published to a high standard.
• Confidence managing high volumes of community interaction, responding thoughtfully and knowing when to escalate issues.
• A genuine curiosity about social media culture, with the ability to spot emerging trends, conversations and content opportunities.
• Experience using social publishing and reporting tools, with confidence learning new platforms and systems.
• A collaborative, proactive and calm approach, comfortable working at pace and supporting others to get things done.

Benefits

• Hybrid working – giving you the flexibility to balance work and life in a way that works for you.
• Private medical insurance through Vitality
• An Employee Assistance Programme
• Enhanced family policies & support
• Life Assurance - giving you extra peace of mind.
• 25 days' holiday , plus bank holidays
• Your birthday off – celebrate your day, your way.
• Monthly product allowance – so you can enjoy and experience the products you help bring to life.
• Cycle to Work and Electric Car schemes
• Regular team days and a dog-friendly office – because great work happens when people connect (and we're always happy to see four-legged colleagues too!).