Social Media Assistant

Responsibilities

• Creating scroll-stopping content: Shooting and editing short-form videos, capturing content on your phone and creating engaging graphics using Canva.
• Finding the right words: Drafting catchy captions and creative copy that capture each brand's personality, tone of voice and message.
• Planning ahead: Helping develop, plan and schedule content calendars that keep our clients' social channels fresh, engaging and on brand.
• Bringing ideas to life: Supporting creative social campaigns, brainstorming content ideas and getting involved in influencer and brand partnership activity.
• Building brilliant relationships: Working closely with clients, getting to know their brands and helping deliver social content they're proud of.
• Keeping the conversation going: Supporting community management, helping respond to comments and messages and keeping audiences engaged.
• Staying ahead of the scroll: Keeping up with the latest social trends, platform updates and viral moments, and spotting opportunities for our clients.
• Making an impact: Supporting social media reporting, tracking content performance and helping the team understand what's working and what could work even better.

Requirements

• Some professional experience in social media, content creation or digital marketing – whether that's in an agency, in-house role, internship or placement.
• A portfolio of social media content you've created – we'd love to see examples of your work, from Reels and TikToks to graphics, captions and campaigns.
• A creative eye and hands-on experience creating, shooting and editing social-first content, particularly short-form video using your phone.
• Confidence using Canva to create engaging social media graphics and visual content.
• Strong copywriting skills, a knack for writing engaging captions and excellent attention to detail.
• A good understanding of platforms like Instagram, TikTok, Facebook and LinkedIn, and what makes content work across different channels.
• Confidence communicating with clients, building relationships and working collaboratively with others.
• Great organisational skills and the ability to juggle content calendars, multiple projects and deadlines.
• A genuine passion for social media, digital trends and creating content that gets people talking.
• A proactive, can-do attitude and a willingness to get stuck in, share ideas, learn and grow.

Preferred

• Experience using social media scheduling, analytics or reporting tools is a bonus, but we're just as interested in your creativity, enthusiasm and potential.

Benefits

• Benefits that make a difference: Our TigerWell package includes private healthcare, your birthday off, Volunteer Time Off and more.