Senior Internal Communications Officer

UK (Hybrid)

£52K/yr – £54K/yrSenior LevelFull time

Posted 1 day ago

Job Summary

Own and deliver strategic internal communications programs, advising senior leaders and project teams while steering engagement activities, campaigns, and events. Lead content creation across channels, manage change communications, measure impact, and support continuous improvement within the Internal Communications team.

  • Develop and deliver creative campaigns and engagement activities
  • Provide strategic advice to directors and project leads

Job Description

Responsibilities

  • Developing and delivering creative communications and engagement campaigns
  • Providing strategic communications advice to directors, senior managers and project leads
  • Planning and delivering corporate staff events, webinars and engagement activities
  • Creating compelling content across digital and traditional channels, including video
  • Supporting organisational change and improvement programmes through effective and timely communication
  • Managing communications responses to corporate issues and reputational risks
  • Measuring and evaluating communications activity to improve outcomes and demonstrate impact
  • Supporting the Internal Communications Manager as a senior member of the team and helping to drive continuous improvement across the service.

Requirements

  • Has substantial experience in internal communications, employee engagement or corporate communications
  • Can provide confident strategic advice to senior leaders and stakeholders
  • Is an outstanding writer with excellent attention to detail
  • Has experience managing complex communications projects from planning through to evaluation
  • Is comfortable working in a fast-paced environment and handling competing priorities
  • Can think creatively, challenge constructively and identify innovative ways to engage audiences
  • Understands change communications and staff engagement best practice
  • Has experience producing content across a range of channels, including video and digital platforms
  • Has experience designing and delivering events and engagement activities
  • Brings strong political awareness and sound judgement when dealing with sensitive issues.
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Croydon Council

3.2 Glassdoor

We provide a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services.The borough is split into 24 electoral wards, and local elections are held every four years. With a workforce of approximately 3,300 staff, including teachers in schools, Croydon Council is the largest employer in the borough. Spending over £900 million per year, the council makes a significant contribution to the local economy. The council comprises three main political functions, the Executive (Leader and Cabinet), Committees, and Scrutiny.The Leader and Cabinet are responsible and accountable for shaping policies and plans and recommending them to the council for approval. Cabinet also gives direction to departmental directors on the way services are managed and the budgets allocated to them. Six non-executive committees take decisions relating to planning, licensing, standards of behaviour and conduct for members and officers, staffing issues, tenders, property transactions, liaison with local utility companies and internal audit. Scrutiny holds the council executive functions to account. Examining aspects of council performance, the Overview and Scrutiny Committee also increasingly involves other local agencies which contribute to the economic, social and environmental well-being of the local population.

Croydon, England, GBR
2.8K employees (47 in marketing)
1% recommend to a friend
1% CEO approval

Salaries

Posted range

£52K/yr – £54K/yr

Taken straight from the job posting.

See all Croydon Council salaries

Marketing Team

Median Tenure
2.1 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
428.7K
Traffic Source Mix
Search
58.3%
Direct
27.6%
Referral
7.3%
Social
2.3%
Paid
0.2%

Headcount Trend

Current headcount: ~2.8K
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Senior Internal Communications Officer

Croydon Council · UK · Hybrid